6 days old

Program Manager

Kelly Services
Charleston, WV 25325
Kelly Services is seeking a **Program Manager** for a behavioral support center in Charleston, WV.

This is a direct placement opportunity.

Position Overview

The Program Director is tasked with managing all aspects of specific programs. Responsibilities include but are not limited to hiring, training and managing program staff, scheduling shifts, ensuring quality services for consumers, providing timely and responsive communication to stakeholders and community partners, monthly reporting, and program outreach. Program Directors are responsible for knowing the details of their program statements of work and deliverables, and for ensuring grant and contract compliance. Program Directors are responsible for the direct supervision of program staff and work with other Program Directors to provide support as needed and identify areas for collaboration.

Essential Job Functions

+ Management of program staff, including areas of hiring and training, discipline, recognition, employee evaluation and ongoing supervision.

+ Ensure quality of program by employing silent monitoring, cube-side coaching, reviewing call/chat reports, and reviewing survey results.

+ Plan, implement, administer, and evaluate programs offered to the clients.

+ Supervises professional, technical staff; makes assignments and reviews and approves

+ Provides administrative and program direction, enforces organizations objectives, policies and procedures.

+ Collaborates with CFO on budget development and monitors program budget on an ongoing basis.

+ Assures completion of all required grant or other required reporting.

+ Works to establish performance reassures, monitors results and to evaluate the effectiveness of the service delivery programs.

+ Monitors and evaluates program administration and the delivery of services to clients.

+ Plans and implements programs for the training of the staff.

+ Oversees the establishment and maintaining of sound business relationships with partner organizations to ensure project fulfillment.

+ Ensures all calls are confidential while maintaining day to day HIPPA guidelines.


+ Bachelors Degree required. Masters Degree in Psychology, Social Work or Counseling preferred.

+ Specialization and experience in crisis intervention and stabilization, and suicide prevention.

+ Experience in management/supervision.

+ Ability to analyze situations, problems and information and develop appropriate responses and resolutions.

+ Ability to communicate well, both orally and in writing.

+ Ability to plan, assign and coordinate the work of subordinate staff members.

+ Knowledge of federal and state regulations and laws governing the programs.

+ Knowledge of the objective of the program, its procedures, policies, and guidelines.

+ Ability to master computer systems.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2021-10-11 Expires: 2021-11-11

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Program Manager

Kelly Services
Charleston, WV 25325

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast