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Program Supervisor

Kelly Services

Billings, MT
Job Code:
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Kelly Services
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Job Details

Job Title Program Supervisor

Jobid US3711EC_24404853

Location: Billings, MT, 59101, USA

Description **Job Description**

Kelly Services is looking for an experienced Program Supervisor with a Human Services background. This position is full time and is temp to hire.

Preferred experience:

-Case Management

-3-5 years experience in Human Services

-Bachelors degree in Human Services

-General Office Skills

-Supervisory Experience

Essential Job Duties:

Management and Administration:

- Completes reports, monitors client attendance and scheduled activities utilizing sign in sheets,

case notes, attendance records, and individual meeting in accordance with program requirements.

- Collects data, tracks client progress, and completes reports as required.


Not applicable to this position.


- Identifies the need for intervention, provides guidance and refers participants to available


- Assesses participant's needs to develop action plans for achieving self-sufficiency.

- Facilitates program overviews.

- Serves as advocates for parents and child care providers.

- Participates in staff meetings, cases reviews, and file checks.

- Reviews monthly invoices and authorizes payments.

- Provides individual case management.


- Provides documentation and tracking data as required by program.

- Maintains individual parent and provider case files, including applications, income verification

and case notes.- Provides client data to reporting agencies as required.

Professional Development:

- Participates in staff meetings, team building, technical training, and 1:1 supervision meetings.


- Works closely with parents and child care providers to inform them of co-payments.

- Performs outreach to community and assists with completion of applications, when needed.

- Represents HRDC-s Child Care Program at community meetings and events.

Goal Setting:

- Implements agency work plans at the program level to ensure achievement of set goals.


- Brings creative suggestions and potential solutions to direct supervisor regarding work barriers

and team efficiency

Additional Knowledge, Skills and Abilities:

- Integrates knowledge of budgeting and management experience into program operations.

- Effectively communicates on all platforms.

- Demonstrates dependability and punctuality.

- Adheres to a consistent work schedule.

- Demonstrates professionalism in the workplace.

- Modeling an objective and non judgmental attitude.

- Nurtures, builds, and mentors employees to build a cohesive team.

If you are interested in this position and would like to be considered, please forward your resume to or apply online. For additional questions, please call 406.652.2070

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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