CenterWatch

1+ months

Quality Assurance Coordinators - Lewisville, TX

Kelly Services
Lewisville, TX 75029
Kelly Services is currently seeking a few **Call Center Coordinators/ Quality Assurance** for one of our top clients in **Lewisville, TX.**



**Pay Rate: $15.00/Hr**

**Schedule: Monday through Friday; Training 8-5 (Schedules 9am 6pm and 10pm - 7pm)**

**Duration: 3 -6 months**

**Anticipated start date: 11/2019**



~~~Interested/ Qualified candidates can reach out to lynm430@kellyservices.com for questions.~~~



**DUTIES**

Knowledgeable about the client program and product/service offerings.

Interprets and transcribes inbound and outbound calls from patients and health care providers.

Responsible for prompt, neat and accurate transcription of records.

Produce clear and accurate transcriptions within client established time frames.

Able to identify adverse events.

Ensure documentation is in order and following client regulatory guidelines.

Identify trends and training needs from transcription opportunities and escalate appropriately.



**EDUCATION/EXPERIENCE**

2 years call center experience

2 years of transcriptionist experience

Quality review experience /Medical terminology helpfu

Certified Medical Transcriptionist (CMT) strongly preferred

HS Diploma or GED

Knowledge of medical terminology

Excellent organizational skills

Exceptional listening skills

Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)

Strong knowledge of customer care processes and techniques

Multi-tasking, time management and prioritization skills



**Why Kelly?**

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*



**Let us help advance your career today.**

*Available for purchase and administered by a designated third-party vendor

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.



\#MD2019




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2019-10-16 Expires: 2019-12-07

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Quality Assurance Coordinators - Lewisville, TX

Kelly Services
Lewisville, TX 75029

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