18 days old

Quality Assurance Engineer

Kelly Services
Novi, MI 48376
**Kelly Services** is currently seeking a Quality Assurance Engineer to work with a large automotive company in the Novi, MI area. If interested please hit the apply button or send updated resume to with BH 3945886 in the subject line.

**Job Description** :

This position is to conduct warranty analysis for returned parts from customers, claim data monitoring, and claim trend analysis in order to minimize warranty cost and part improvement. The required responsibility and qualifications are described below

**Responsibilities include the following (other duties may be assigned as needed):**

+ Performs warranty claim research for the products that the company provides to all OEM.

+ Monitors claim trends and identify specific failure modes.

+ Analyzes and estimates a potential cost impact to the company due to field issues.

+ Recognizes emerging claim trends or failures.

+ Approves warranty invoices based on findings and objects to customers for the claims that the company is not responsible.

+ Performs chargeback to suppliers based on the contracts.

+ Collects Q-cost data from the related teams in MCA and communicates with BD/CQ regarding the collected data.

+ Communicates with customers as a focal point for field issues, claim cost, incident parts information, etc.

+ Attends customer warranty meetings as required. Works closely with customers to assure customer satisfaction.

+ Receives and coordinates incident parts from all OEMs.

+ Maintains tracking system of warranty returned parts.

+ Informs related teams of failures and initiates an investigation in the company.

+ Conducts the required tests and measurements for part analysis.

+ Creates technical reports on investigations, analysis, and recommendations for related teams.


+ Bachelor degree in Engineering or a related area and one (1) to five (4) years of Mechanical Engineering experience preferably at an automobile industry, or the equivalent combination of education and experience preferred

+ Must know basic quality terms, definitions, and concepts

+ Technical writing skills

+ Flexible schedule to work overtime, holidays, and weekends as required

+ Be able to travel in the USA and abroad as required

**Technical Competencies:**

+ Must have in-depth knowledge of Microsoft Excel(Macro), PowerPoint, Word

+ Must understand part drawing, geometric specification, and basic physic

+ Must understand basic principles for chassis components like brakes

**Why Kelly** **** **?**

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-06-10 Expires: 2022-07-11

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Quality Assurance Engineer

Kelly Services
Novi, MI 48376

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