23 days old

Quality Assurance Specialist

Kelly Services
Chicago, IL 60684

+ The QA Analyst position supports the activities and initiatives of the Quality Manager to implement and manage the Quality System. This includes support on: policy &procedure, program management, patient record review, internal/external audit, and metrics and trend analysis and reporting.


+ Responsible for implementing and maintaining the effectiveness of the quality system

+ Provides effective quality controls to the referral management, call center and fulfillment operations

+ Monitors compliance with all AbbVie and Pharmacy Solutions policies and procedures in addition to all federal/state/local governmental and pharmacy laws and regulations

+ Develops QA training programs and materials and provides training to departmental personnel

+ Evaluates, analyzes, and trends quality indicators, data, performance metrics and prepares daily/monthly reports of pharmacy solutions quality measurements

+ Manage QA lists, spreadsheets, and databases as required to support the business

+ Participates in Quality Improvement initiatives and assures customer satisfaction

+ Conducts investigations and provides timely resolutions to variance, incident, exception issues. Participates in the development and implementation of permanent corrective actions.

+ Prepares ad hoc quality and other reports as requested by management and external customers

+ Conduct internal audits on the business functions of Pharmacy Solutions and Supports external audit logistics and operations


+ BS in a scientific discipline or related experience

+ Maximum of 2-3 years experience in a Quality related field

+ Strong computer skills utilizing a Microsoft environment (e.g. Word, Excel, Access, PowerPoint)

+ Good oral, written, and presentation skills

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (
Posted: 2021-02-01 Expires: 2021-03-04

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Quality Assurance Specialist

Kelly Services
Chicago, IL 60684

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