9 days old

Quality Assurance Specialist

Kelly Services
Lansing, IL 60438
Kelly Scientific is seeking a Quality Assurance Specialist in Lansing, IL.

Direct Hire

Shift: M-F 1st shift

Compensation: $55,000- $60,000 DOE


Conducts activities to support the Quality Assurance program designed to ensure prevention of quality issues through standardization and maintenance of processes and procedures. Perform customer complaint investigations, determine root

cause and implement sustainable countermeasures.


+ Participate in the development of product and process specifications

+ Create and implement inspection and testing criteria or procedures for quality control

+ Coordinate the selection and implementation of quality control equipment such as inspection gauges

+ Review and update standard operating procedures or quality assurance manuals

+ Document the key risks and controls and the assessment of adequacy

+ Create, implement and maintaining comprehensive processes to improve clarity and consistency

+ Assists in scale up study, review and verification of new technology and equipment to predict and prevent quality issues prior to first production batch.

+ Identify critical points in the operations process and specify sampling procedures to be used at these points

+ Conduct experiments to identify the abnormal quality of products including raw materials and identify root cause of the problems.

+ Research identified discrepancies to determine the root cause and provide recommendation on how to mitigate the risk.

+ Works with technical and operations to resolve and prevent new product scale up issues.

+ Investigates customer issues related to quality concerns for all aspects of NPAA including paint, process, containers or delivery.

+ Determine short term immediate countermeasures and containment activity to:

+ Get customer back to running their production line

+ Prevent the outflow of off quality to other customers.

+ Contain off quality materials within NPAA facility and external warehouses.

+ Create RCA/investigation reports for internal and external customers

+ Analyze customers complaints for patterns and trends and summarizing trends to make corrective action recommendations

+ Monitor performance of quality control systems to ensure effectiveness and efficiency

+ Report and track any significant deviations from quality standards, identify and implement corrective actions for continuous improvement / PDCA projects.

+ Produce reports regarding nonconformance of products or processes, root cause analysis, or quality trends.

+ Participate in root cause analysis of off quality batches.

+ Travel to customers or suppliers as Quality representation, as necessary.


+ Bachelor Degree preferably in a Technical Field or minimum of 4 years or equivalent experience.

+ Must have root cause analysis experience

+ Experience in ISO Quality systems

+ Desirable: Exposure to Lean Manufacturing

+ Ability to work in a fast-paced and dynamic environment

+ Manufacturing industry experience preferred

+ Quality experience preferred

+ Highly developed computer skills in Excel, Word, Access database, PowerPoint

+ SAP Experience preferred

+ Ability to work off shift hours in order to meet the needs of the business.


While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally

lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distant vision and the ability to focus.


Employee experiences constant interruptions and inflexible deadlines. The noise-level in this environment is quiet to moderate. Duties are performed indoors. Out-of-town travel required as necessary for training and or to carry out duties

and responsibilities.

Interested? Apply now!

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (
Posted: 2021-06-07 Expires: 2021-07-12

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Quality Assurance Specialist

Kelly Services
Lansing, IL 60438

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