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19 days old

Quality Complaint Coordinator Needed!

Kelly Services
Hatfield, PA 19440
**We're hiring for a Quality Complaint Coordinator in Hatfield, PA!**


**Lets figure out whats next together.** If you ask us, this job looks great! Kelly Professional & Industrial is looking for **Quality Complaint Coordinator** to work at a Premier Dental Manufacturer, located in **Hatfield, PA.**


Sound good? Take a closer look below at the Quality Complaint Coordinator details.


**Why you should apply to be a Quality Complaint Coordinator:**


+ Pay rate: $21/hour

+ Stable work schedule, Monday to Friday, 8am to 430pm

+ Supportive culture & dedication to work-life balance

+ Commitment to health and safety

+ Long term assignment with potential for hire!

+ Currently remote but will go back to the office when required


**How will you contribute? Youll:**


+ Review new complaint notifications to ensure that the correct status was assigned, and coordinate with Technical Support personnel for any changes that are needed.

+ Filter notifications to escalate awareness and/or additional actions for Out of Box Failures and suspected Adverse Events/MDRs.

+ Manage complaints to ensure that they are closed within process timeframe.

+ Obtain Device History Records as required to support investigations.

+ Prepare and publish routine and ad hoc external defect reports by product family.

+ Create Pareto charts and assist in data analyses for Root Cause investigations for reliability improvement projects, Verifications of Effectiveness, and similar activities.

+ Maintain Daily Management boards for the Customer Defect Tracking & Resolution process.

+ Continuously improve processes to further streamline and automate complaint data processing.

+ Other duties as assigned


**Your Key Qualifications as a Quality Complaint Coordinator:**


+ High school diploma or equivalent plus 3 years of experience working in a quality assurance, medical device and/or manufacturing setting

+ Demonstrated ability to communicate effectively, both verbally and in writing

+ Proficient in Microsoft Suite


**What happens next?**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work.


**Apply to be a Quality Complaint Coordinator today!**


\#LSIM2021


\#TJP2021_PNI


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-01 Expires: 2021-11-01

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Quality Complaint Coordinator Needed!

Kelly Services
Hatfield, PA 19440

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