**Quality Assistant - Direct Hire**

Location: Boxborough, MA

Pay: $60k/yr


The ideal candidate has a working understanding of ISO (9001 or 13485) Quality Management System process flow, including:

Customer Service Management and Complaint Handling

Document and Record control

Non-conforming product

RMAs


Abilities include:

adapting to the QMS vibe already in place

asking for clarification and information

assisting Quality Manager and Engineering teams

assigning and collecting investigations and other information from appropriate resources

effectively training resources in understanding procedures and proper documentation

Interacting directly and effectively with customers

preparing investigation reports, and reports on complaint trends

taking direction

using or learning to use: Word, Excel, Power Point and various other technologies

working independently


Additional details:


+ Familiarity with a structured documented system

+ Great with Excel and Word

+ Associates degree not required but would be preferred


.



**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.