1+ months

Quality Deviation Reviewer/Approver

Kelly Services
Bothell, WA 98021
Quality Assurance Associate - QA Associate I

Job Title: Quality (QSAT) Deviation Reviewer/Approver

Job Title: QSAT Deviation Reviewer/Approver

Shift: Monday Friday, 8 AM 5 PM, reports into the QSAT Reviewer/Approver


The QSAT (Quality Science and Technology) team is responsible for overseeing and supporting the management of deviation and CAPA records through the electronic quality record management system at the Juno Manufacturing Plant (JuMP) located in Bothell, WA. The QSAT Deviation Reviewer/Approver is an individual contributor role responsible for the review and approval of events classified as Notice of Event-Only and Minor deviations. Management of deviation and CAPA records will include:

cross-functional collaboration to ensure the proper root cause and corrective actions have been identified

ensuring the written report contains the technical merit and completeness according to regulatory expectations

coaching customers on navigation within the deviation management electronic system

This person will be a key player in the JuMP Quality Assurance team and a champion for quality priority principles and compliance within the JuMP organization.


Bachelor or Masters degree in Life Science or Engineering discipline.


2+ years of experience in execution and/or approval of deviation investigations.

Experience and knowledge of cGMPs and applicable FDA/EMA regulations in the biotechnology / pharmaceutical industry; experience in protein biologics or cellular therapy field is preferred.

Experience in a Quality Assurance or technical MSAT role within a GMP manufacturing organization.

Experience with using Root Cause Analysis (RCA) tools and methodologies.

Experience with using Quality Risk Management principles.

Experience with use of complex research techniques and methodologies like six sigma and Kaizen to improve process/product quality is a plus.

Knowledge, Skills, and Abilities

Expertise in GMP compliance and FDA/EMA regulations.

Demonstrated excellence in technical writing.

Ability to communicate effectively to key stakeholders.

Ability to work cross-functionally and to develop and maintain strong business partner relationships.

Innovative, proactive, and resourceful; committed to quality and continuous improvement.

Ability to anticipate and mitigate challenges.

Ability to coach/mentor junior level colleagues working within deviation and CAPA management systems.

Key Responsibilities

Shift: Monday Friday, 8 AM 5 PM, reports into the QSAT Reviewer/Approver Manager

Actively coordinates with deviation owners to achieve RFT (right first time) and on-time phase completion, including deviation closure by the original due date

Immediately upon assignment of an investigation, partners with the investigation team (Deviation Investigator(s), SMEs [subject matter experts], and necessary stakeholders) on definition and alignment of the investigation plan, required data, and timing for completion; continues to partner with investigation team throughout the investigation process to ensure agreement / alignment on root cause and CAPA

When CAPA are required, provides guidance to the investigation / CAPA team to define objectives, deliverables, ownership, due dates, and effectiveness requirements

Collaborates with cross-functional investigation teams on department-specific trend deviations. Provides guidance to the investigation team for performing a deep-dive analysis of department-specific trends, to include:

o Assessing trend details to ensure accuracy and alignment across the team

o Facilitating in-depth root cause analysis to determine additional process and system failure modes

o Evaluating previous root causes and CAPA (in-progress or implemented) identified to lessen the trend

o Determining if previous identified CAPA are sufficient to reduce the trend by defined targets

Leads/Represent Quality Operations during GEMBAs, and supports interviews of personnel closest to the work to identify failure modes and seek further understanding of the deviations

Evaluates the application of HOP (Human and Organizational Performance) principles to investigations

Uses both soft-skills and technical skills to drive the deviation and CAPA processes:

o Demonstrates good teamwork, collaboration, and communication skills with all internal and external customers

o Seeks to understand, demonstrates humility, and shows curiosity for learning

o Ensures deviations are thorough, accurate, and complete

o Understands the overall deviation and CAPA processes including all phases of the records and proper content for each phase

o Understands appropriate assignment of classifications and requirements for each

o Understands the importance and impact of lot association within deviations and the relation to product disposition

o Captures the necessary data to support containment activities and impact assessment

o Attaches all necessary supporting evidence to the electronic deviation and ensures all attachments have been referenced in the record

o Performs investigations and root cause analyses that are commensurate to the event being investigated

o Understands multiple RCA tools and when, where, and how to apply each tool

o Utilizes good technical writing skills

o Contacts vendor as needed to complete investigations in a timely manner

o May participate on deviation governance teams, projects, and other initiatives

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-23 Expires: 2020-11-30

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Quality Deviation Reviewer/Approver

Kelly Services
Bothell, WA 98021

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