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Quality Supervisor

Kelly Services

Santa Ana, CA
Job Code:
  • Engineering
Kelly Services
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Job Details

Job Title Quality Supervisor

Jobid US1449FG_24698472

Location: Santa Ana, CA, 92702, USA

Description **Job Description**


The Quality Supervisor will promote, develop, and oversee compliance of the company quality system. Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, ISO and AS9100 programs, and practices while driving and facilitating continuous improvement.

- The Quality Supervisor promotes, develops, and oversees compliance of the company quality system. Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs, and practices while driving and facilitating continuous improvement.


- Ensures compliance with the customer requirements, quality policy, company standards, regulatory and external standards.

- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

- Develops and implements the Quality led APQP activities specified within company process to assure quality from concept to production.

- Effectively interacts with Production and PURCHASING teams to maintain product supply and introduction of new products.

- Works directly with suppliers to ensure compliance of supplied materials.

- Works directly with customers to support quality requirements.

- Works with purchasing staff to establish quality requirements for external suppliers.

- Writes technical and management systems reports.

- Brings together staff of different disciplines and drives the group to plan, formulate, and agree on comprehensive quality procedures.

- Manages and maintains the Company-s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.

- Sets Quality compliance objectives and ensures that targets are achieved.

- Assesses the product specifications of the company and its suppliers, and comparing with customer requirements.

- Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

- Develops policies and procedures to ensure quality product.

- Facilitates analysis and coordinates activities related to process/system improvement projects.

- Communicates with other managers to coordinate operations and activities.

- Determines staffing requirements to meet quality and delivery expectations.

- Maintains operations data and prepares productivity/quality reports for management.

- Directs and coordinates the activities of team engaged in quality functions - including inspection, analysis, and training.

- Makes final determinations or dispositions related to non-conforming materials.

- Monitors indicators related to ensuring employees conform to production or processing standards.

- Implements measures to improve inspection methods, equipment/tool performance, product quality, efficiency, and morale.


- Position Title Quality Supervisor Department(s) Quality

- Direct Report(s)

- Supervisor, Team Leaders,

- Inspectors

- Pay Schedule Pay Type hourly

- Facilitates preparation and delivery of effective performance reviews.

- Communicates with employees and/or management to address employee suggestions or problems.

- Develops departmental budget and manages costs.

- Generates requisitions for materials, supplies, equipment parts, or repair services based on planned needs.

- May be asked on occasion to perform other duties at a lower level or higher level of proficiency or not related to this classification.


- Minimum Associate degree required in related field

- Minimum of 8 years of experience in manufacturing with supervisory experience

- 3-5 years statistics, Six Sigma or other analysis experience preferred

- Strong organizational and communication skills.

- Ability to multi-task, set priorities and meet strict deadlines.

- Demonstrates time management skills.

- Using logic and reasoning to identify solutions to problems.

- Ability to lead, motivates, coach, and teaches others.


- Set the example by actively contributing to department and company goals.

- Clarify expectations and seek additional training as needed.

- Build quality into work. Ensure processes are consistent with quality objectives. Be aware of current quality levels versus target levels.

- Develop and achieve departmental/company goals and controls. Make suggestions for improvement in areas of cost reduction, processes, quality, and productivity.

- Maintain a clean and safe work area.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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