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25 days old

RAN (Radio Access Network) Tier 1 Technician - Overland Park, KS

Kelly Services
Overland Park, KS 66210
NOC Control Technician I Overland Park, KS





**For a quicker response, please apply and email all inquiries directly to:** **Regan.Brown@KellyIT.com**





**PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship!**





Pay Rate = **$17.69/hour W2**



Hours/Type = **Full-Time/Contract W2 (potential contract-to-perm)**



Duration: **~8 Months (potential contract-to-perm)**



Shift/Days/Hours: **Standard/M F**





Scope of Work:



NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. This is a 24/7 operation and must be available to work any shift. Must be eligible to work in the US.





Other Skills:



***MUST BE A U.S. CITIZEN***



The RAN (Radio Access Network) Tier 1 candidate will be responsible for monitoring, correlating, troubleshooting and resolving network alarms and performance deviations for Sprint's nationwide wireless network. This network consists of multiple technologies such as CDMA, EVDO and LTE across multiple frequency bands and equipment vendors.



****Requires 24x7x365 support so candidates must be able to support flexible hours and schedules to ensure all shifts are covered***



Daily tasks:

* Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments.

* Ability to review network logs to discern state changes of network equipment.

* Perform remote resolution of faults through various Element Management Systems (EMS).

* Creation and routing of network tickets to appropriate designated fix agents.

* Perform routine ticket management and escalations to drive problems to final resolution.

* Use combination of various tools to correlate multiple faults and/or system presented data into singular network impairments.

* Communicate openly and effectively with multiple teams.

* Manage fix bridges on large scale and/or high severity issues that involve multiple teams/participants including Executive level communication.



Required:

* Excellent in written and verbal communication skills.

* Proficient in using Microsoft office application such as Outlook, Excel, Word.

* Ability to grasp higher-level technology issues and troubleshoot to resolution.

* Ability to work independently and in a team environment.

* Ability to work under pressure related to scale of business impact.

* Ability to build strong working relationships both internally and externally.

* Ability to span departments to assist in resolving network event outages.

* Experience analyzing wireless networks, related equipment and/or performance.

* Ability to multi-task, meet objectives and solve issues in stressful situations with high speed of completion and high degree of accuracy.

* Ability to quickly learn new tools and systems.

* Willingness to work on any assigned shift.



Preferred:

* Knowledge of ALU, Ericsson, Nokia and Samsung wireless network structure.

* Knowledge of Unix operating system and command structure.

* Basic knowledge of IP routing and protocols.

* Understanding of Operational Measurements used for network performance monitoring and troubleshooting for CDMA, EVDO and LTE technologies.

* Tools/Systems: Netcool, TRAMS, SecureCRT, and vendor specific element management systems.




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around
the globeoffering you the chance to work on some of todays most intriguing, innovative and high-
visibility projects. In a field where change is the only constant, our connections and opportunities
will help you take your career exactly where you want to go. We work with 95 of the Fortune 100
companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:
people like you.



Last year we found 8,000 opportunities for IT professionals. Let us help advance your career
today.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .



Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.

Categories

Posted: 2019-07-31 Expires: 2019-08-31

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RAN (Radio Access Network) Tier 1 Technician - Overland Park, KS

Kelly Services
Overland Park, KS 66210

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