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Recruiting/Customer Service Support

Kelly Services

Evansville, IN
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Recruiting/Customer Service Support

Jobid US2582LG_24595236

Location: Evansville, IN, 47734, USA

Description **Job Description**

Put Your People Skills to Work by Putting Other People to Work

Do you want a rewarding career with a Fortune 500 company? Do you like to interact with people and help them meet their goals? Are you energetic and enthusiastic? If you answered yes, then consider joining Kelly Services- full-time workforce!

What is a Staffing Supervisor?

Kelly Staffing Supervisors have one of the most important roles in the company; they are the face of Kelly to customers, candidates and employees.

Recruitment and Candidate Placement (60%)

While working closely with existing team you'll learn to:

- Maintain thorough understanding and knowledge of current hiring practices and recruitment strategies,

- Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy

- Develop and maintain relationships with recruiting sources

- Partners with our existing team to ensures successful implementation of strategic recruiting plan

- Ensures timely candidate placements and healthy pipeline of qualified candidates

- Understands client-s needs to create accurate job order and successful candidate placement

- Maintains regular communication with candidate regarding order status and candidate updates

- Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions

- Delivers client orientation/onboarding programs for temporary employees

Customer Service: Candidate Engagement (30%)

Deploys and maintains temporary employee recognition and retention programs

Will be trained to manage the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations

- Monitors Candidate survey results and develops plans to ensure we are meeting candidate expectations

- Demonstrates concern for candidate career growth and development, as well as personal goals and needs

- Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client

- Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities

- Responds to candidate inquiries and addresses challenges in a timely manner

- Deploys and maintains temporary employee recognition and retention programs

With training, you'll serve as a contact for employee issues; identify and execute appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective

10% as assigned by district manager


Associates degree or 2+ years experience with recruiting or customer service

MS Word, Excel. PowerPoint a plus

Based on business demands, we-ll need you able to work in either Evansville, IN or our Henderson, KY office.

Hours: 9 a to 6 p M-F with a 1 hour lunch. Overtime, although very rare may be required.


What's in it for you?

An opportunity to grow your career at a dynamic, global company

You'll gain practical knowledge of human resource and business management from highly qualified Kelly managers and trainers.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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