10 days old

Reliability/Quality Engineer

Kelly Services
Shirley, MA 01464
Reliability/Quality Engineer

Shirley, MA

1 year contract

Up to 75 an hour

Perform and document failure investigations for customer complaints leading to the identification of root cause and potential corrective/preventive actions. Ensure timely closure of complaints to comply with FDA requirements. Perform reliability analysis to identify and address negative trends.


Improve product quality, reliability and customer satisfaction by investigating product field failures and conducting trend analysis

Ensure timely, accurate, and complete failure investigations and root cause analyses through the use of QA tools (Root cause analyses, 4-D, 5 Whys, etc.) and document findings in TrackWise

Organize/lead cross-functional teams to help identify problem issue and drive product improvement

Deploy good design and manufacturing practices knowledge to make recommendations to prevent future failures

Support the resolution of field issues and work with R&D, Advanced Quality Engineering, and Operations in Quality, Product Development and Manufacturing to resolve issues

Ensure timely, accurate and complete failure investigations of product complaints leading to root cause and corrective/preventive action

Lead product family complaint reviews by presenting complaint trends and recommendations for corrective action and product improvement

Work with Advanced Quality Engineers to complete Post-Market health risk assessments

Other duties as assigned


Bachelors Degree in Engineering or other relevant field of study

2-5 years experience as a Reliability Engineer, Quality Engineer, or relevant role conducting failure investigations and/or performing failure analysis

Demonstrated applied knowledge of advanced reliability tools such as Failure Modes Effect Analysis (FMEA), reliability testing, statistical techniques

Demonstrated ability to effectively work cross functionally with other departments including Research & Development, Regulatory Affairs, Sales, Marketing, and Operations

Demonstrated interpersonal and communication skills

Demonstrated ability to exhibit a positive, energetic approach to teamwork

Demonstrated ability to advocate for product excellence and quality

Knowledge of FDA and international medical device regulations/standards/directives applicable to spinal implants and instruments (ISO 13485, ISO 14971, 21CFR820, 93/42/CE, cGMPs) is desirable

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.



Posted: 2020-09-11 Expires: 2020-10-12

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Reliability/Quality Engineer

Kelly Services
Shirley, MA 01464

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