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7 days old

Remote Claims Specialist

Kelly Services
Greensboro, NC 27413 Work Remotely
Kelly Professional & Industrial, were passionate about helping you find a job that works for you. How about this one? Were seeking **Remote Claims Examiner** for an industry-leading financial company in **Greensboro,** **NC.** ts all about finding the job thats just right.


**Pay Rate:** $17.30 per hour


**Length of Assignment:** October 2021- May 2022 (possibility to extend)


**Hours:** Monday-Friday; 8am-5pm


**Whats a typical day as a Claims Examiner? Youll be:**


Performs task by applying core knowledge obtained from the role and acquires increasingly more knowledge to apply in the role.

Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards.

Reviews and provides specific information to questions/concerns from internal/external stakeholders (e.g. internal partners, policyholders, brokers, etc.) by applying core knowledge obtained for the role.

Applies core knowledge obtained for the role to effectively communicates verbally and in written form with internal/external stakeholders to obtain needed information while maintaining a professional demeanor in all interactions.

Reviews submitted claim information for payment.

Ensures the accuracy and completeness of submitted claims.

Escalates claims issues or concerns to senior team members and/or management.


Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).

Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

Meets or exceeds departmental quality and service standards.

Works overtime as needed.

Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.

Makes routine & non-routine decisions under close supervision, applying limited discretion within role except for matters of significance which affect

the business as a whole or a significant part of it, in accordance with established procedures/guidelines


Provides superior customer service to internal and/or external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs.

Recognizes general issues/concerns for assigned area(s), explains effect on the customer's service experience, and suggests process improvements. If this sounds like a role for you, please read on!


**Skills and Requirements:**


+ High school diploma or GED **required.**

+ 2-3 years experience processing high volume claims.

+ Ability to work in a fast-paced environment

+ Proficient with Microsoft Office tools, ICAS & AWD (preferred.

+ Demonstrates strong interpersonal skills with a collaborative style.

+ Demonstrates strong organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

+ Detail oriented with good analytical and organizational skills.


**Important Information** : This position is recruited for by a remote Kelly office, not your local branch. If you have any questions about the position, you may contact the recruiter directly for this position at Lisa.Monsivais@kellyservices.com .


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-11 Expires: 2021-11-11

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Remote Claims Specialist

Kelly Services
Greensboro, NC 27413

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