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29 days old

Remote Customer Service Representative

Kelly Services
Franklin, TN 37065 Work Remotely
**Your next good thing is right here** . At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking a **Remote Customer Service Representative** to work, remotely for a client in Franklin, TN, Tx. If this sounds like the right fit for you, read on and apply!


**Location:** 100% Remote


**Schedule** : Monday- Friday 9:30 AM- 6:00 PM CST


**Pay Rate** : $18.00/hr.- **Workers must be located within 1 hour of the Franklin, TN**


**Temporary Assignment** : Start Date 05/16/2022 to 11/15/2022


**SUMMARY:**


This company is seeking a Customer Service Representative to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical Customer Service Representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.


**JOB RESPONSIBILITIES:**


+ Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills

+ Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments

+ Refer unresolved customer grievances to designated departments for further investigation

+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

+ Building and maintaining strong business relationships with existing customers through established service and sales standards

+ Developing, maintaining, and demonstrating a basic knowledge of current company products and services; maintaining confidentiality when handling customer requests and transactions


**SKILLS:**


+ Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills

+ Ability to work independently and manage ones time

+ Ability to accurately document and record customer/client information

+ Previous experience with computer applications, such as Microsoft Word and PowerPoint


**EDUCATION/EXPEREINCE**


+ High school diploma or GED preferred

+ 2-4 years customer service-related experience required.


**What happens next?**


Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Remote Customer Service Representative today!


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-04-25 Expires: 2022-05-26

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Remote Customer Service Representative

Kelly Services
Franklin, TN 37065

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