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22 days old

Remote Mobile Technology Analyst

Kelly Services
Auburn, MI 48611 Work Remotely
**Remote Mobile IOT Technology Analyst**


The Mobile IOT Technology Analysts main responsibilities will be to assist with setup and configuration of infrastructure services, documentation of mobile services, and support of mobile devices. A preferred candidate would have 3-5 years using/supporting mobile Android devices with experience in wearable IOT technology. As well as 3-5 years of Computer or Server Infrastructure experience. The candidate would also work well in a team and be able to complete assigned work individually using Agile methodology.


The Mobile IOT Technology Analyst will be responsible for assisting a technical and service manager of the mobile service: build and design the wearable/IOT mobile service as well as the mobile service in general. Knowledge of cloud and server infrastructure will be critical. Understanding of the IOT and growing into the teams IOT expert will be an important part of success.


**Responsibilities:**


+ Deploys mobile device management policies and applications

+ Coordinates large scale wearable/IOT deployments with internal/external customers

+ Work with application teams to ensure mobile software deployment standards are followed, appropriate testing performed and follow up on issues

+ Troubleshoots problems to locate root cause and appropriate fixes in expedient fashion

+ Provides client support and technical issue resolution in support of other teams

+ Prepares standard reports

+ Manages testing of all patches, critical updates on a timely basis

+ Documents or revises user and technician training manuals and procedures

+ Coordinates deployment schedule with customer and appropriate IT personnel

+ On call support is required

+ Perform other duties as assigned


**Critical Success Factors:**


+ Strong logical and analytical thinker with attention to detail

+ Appropriate risk taker who can anticipate risks and mitigate in the moment, and is able to find root causes of problems and quickly determine efficient solutions

+ Comfortable under high-stress and exhibits poise and focus

+ Awareness of general application development life-cycle (Requirements, Design, Build, Test, and Implement)

+ Manage own work effort in multiple projects with little supervision

+ Entrepreneurial mindset, resilient and energized by frequent change

+ Innate and insatiable curiosity about new technologies, with the ability to quickly learn and exploit cutting edge offerings to achieve business objectives

+ Demonstrate continuous improvement mindset and creativity

+ Strong verbal and written communication skills, creative and comfortable with various communication media and is able to engage technical and non-technical audiences

+ An ability to convey technical issues and material to non-technical individuals

+ Experience working with complex system implementations and organizational processes

+ Ability to work effectively in a team environment


**Qualifications:**


+ US Citizenship is required

+ 3-5 years of experience in computer and server infrastructure support

+ Demonstrated experience working with Microsoft Azure Device Management (Intune)

+ Deep Android knowledge including troubleshooting, and implementations

+ Experience with Android for Enterprise (Android for work) implementations

+ Experience installing, patching/maintaining, and troubleshooting applications and operating systems on Mobile devices

+ Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure

+ Basic understanding of Network infrastructure and troubleshooting

+ Basic knowledge of IT security

+ Basic knowledge of Windows 10 and Office 365 Applications (Word, Excel, PowerPoint, Visio)


**Why Kelly** **** **?**


The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ) is one focus within the full array of Kelly Services workforce solutions.


Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.


The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.


**AboutKelly Services** ****


As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook (https://www.facebook.com/kellyservices) , LinkedIn (http://www.linkedin.com/company/kellyservices) and Twitter (https://twitter.com/kellyservices) .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

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Posted: 2021-11-15 Expires: 2021-12-23

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Remote Mobile Technology Analyst

Kelly Services
Auburn, MI 48611

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