1+ months

Remote Network and Systems Support Engineer - Med. Diagnostic Solutions

Kelly Services
Sunnyvale, CA 94086 Work Remotely
_Kelly Technology is helping its client, a molecular diagnostics company finding a Network Systems Support Engineer._

Network and Systems Support Engineer **_(Remote during COVID-19)_**

_Location: Sunnyvale, CA (OR Remote)_

_Client Industry: Biomedical_

_Contract-to-Hire with health and 401k Benefits._

Will be providing support to customers requiring assistance with system connectivity and LIS interface. As a member of the Connectivity Solutions Team, you provide support to customers as well as 3rd party LIS vendors via phone, email and web serving.

You will analyze and resolve complex technical issues encountered by customers through various support channels serving as the connectivity solutions expert in Customer Care experience.


IT and computer networking/communication protocols

MS Windows Operating systems and databases (MS SQL)

Network and System Administration

Microsoft Windows server/desktop PC support

Information security and IT risk assessment

Ability to read and decipher system logs

Customer-oriented understands customer expectations and empathizes with customer & patient needs


+ Available to work different shifts, evenings, weekends, and holidays as necessary

+ May include extended computer and telephone work involving repetitive arm/wrist motions

+ After Covid-19, may include occasional overnight travel

**DESIRED:** :

Information Technology relevant experience in clinical laboratory instrumentation/software/systems or in Technical Support

Certifications: ComTIA A+, Network+, Security+, MCSA

Laboratory analytical diagnostic equipment, medical devices, and software

Experienced in supporting laboratory analytical diagnostic equipment or medical devices is desired

Laboratory Information Systems (LIS)

Working knowledge in ASTM, HL7, POCT01, or an equivalent communication protocol is desired

Fluent English (written and oral) is required (additional languages would be an advantage French, Italian, German, Russian, Spanish, Portuguese)

Knowledge and use of commercial computer application packages (MS Office)

Familiarity with (or, similar CRM System) a plus

Builds collaborative work relationships with different teams, including Field Service, Sales,

_Interested in this role? Please feel free to reach out directly_

_Tina Zahradnik, PHR_

_Senior IT Recruiter, Kelly Technology_ or 720-315-1387_

Kelly is an EEO employer.

**Why Kelly** **** **?**

By partnering with Kelly IT, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2020-12-23 Expires: 2021-02-22

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Remote Network and Systems Support Engineer - Med. Diagnostic Solutions

Kelly Services
Sunnyvale, CA 94086

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