16 days old

Research Specialist

Kelly Services
Florence, SC 29501
**Primary Job Accountabilities/Responsibilities**

- Research/resolve loan level inquires and exception items through inbound calls, fax, emails, tasks, correspondence, reports, and/or special projects. More experienced associates will be involved in root cause

analysis of more complex inquiries and research.

- Handle in-bound and out-bound calls from our customers in hazard insurance, mortgage banking, and property loss.

- Research and respond to inquiries and prepare responses to customers and clients.

- Initially may work in a single client/functional environment due to limited knowledge and skill set. More experienced associates will work in a multi-client or multi-functional environment.

**Basic Qualifications**

- High school diploma/ GED

- 1-year customer service, banking, finance, mortgage lending or related experience

- Basic to intermediate computer skills, (ability to create, edit and analyze spreadsheets and emails)

**Preferred Qualifications/Experience**

- Proficient at verbal and written communication when communicating with customers/clients

- Strong attention to detail

- Strong customer service skills

- Excellent listening skills

- Ability to adapt well to change

- Works well in team environment and as an individual contributor

- Work well in a fast paced/high stress environment.

- Ability to think outside of the box to resolve problems

- Ability to relay and document accurate and detailed information to various parties via in-bound and out-bound telephone calls, and through written communication.

Pays 15/hr and work schedule is Monday - Friday 8 am - 5 pm

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-29 Expires: 2022-08-29

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Research Specialist

Kelly Services
Florence, SC 29501

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