5 days old

Research Specialists - Springfield, OH *Work from home)

Kelly Services
Springfield, OH 45502
Kelly is currently seeking a few **Research Specialists** for one of our top clients in **Springfield, OH. (Work From Home!)**

**Pay Rate: $14/hour**

**Schedule: Monday - Friday 8am - 5pm**

**Duration: 10/19/2020 to 04/30/2021**

**Anticipated start date: 10/2020**


Root Cause, research, and resolve the complex loan level inquires and exception items received through outbound calls, fax, emails, tasks, correspondence, reports and/or special projects.

Research and respond to escalated issues and prepare responses to customers and clients.

Work in a multi-functional environment.

Handle escalated inquiries and assignments as required.

Assist with projects.

Recognize consistent problem areas and reports to higher level for action.

Follow standard procedures and policies with judgement in handling assigned tasks.

Provide collateral protection services by ensuring all customer are adequately insured as well as adding lender place insurance for insured customers.

Will use computerized systems and tracking , information gathering, and /or trouble shooting issues raised by client and customers.


High School/ GED diploma

At least 1 year prior call center experience needed

Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience of Excel

Excellent communication and writing skills, Excellent interpersonal skills and Time management skills

Personal accountability, Attention to detail

**Why Kelly?**

At Kelly Services, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

**About Kelly Services**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-10-16 Expires: 2020-11-16

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Research Specialists - Springfield, OH *Work from home)

Kelly Services
Springfield, OH 45502

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