18 days old

Reservation Customer Service Representative

Kelly Services
Panama City Beach, FL 32413
Reservationist Panama City Beach

Weekends & Weekdays, 7 days/week

8:30am - 5:00pm

$13-$17 based on experience

(medical insurance coverage not offered)

This Property Management Company has an excellent opportunity for an individual who is customer service oriented, organized, able to multi-task, and a good communicator. We work in a fast paced environment that is customer service focused and are looking for an energetic and highly motivated person to join our team!

The **Reservationist** position will primarily be responsible for assisting the Guest Service team, with the daily customer service, administrative, technical, and operational needs of the business. This individual will perform system related administrative support as needed as well as perform rental bookings.

**Primary Duties & Responsibilities:**

+ Answer incoming guest/ owner calls, direct guests and owners to appropriate business area, check voicemail, respond to all emails and inquiries

+ Perform check-in/ check-out calls to guests

+ Book rental properties, follow up on guest inquiries, and call New/Hot leads

+ Transfer leads, respond to livechat requests

+ Create work orders, schedule maintenance actions per guest requests

+ Perform all administrative duties related to Property management of vacation rentals

+ Assist with special projects, mail outs, writing memorandums & letters, and Ad-hoc requests

+ Perform overall administrative duties and support for Management team

**Qualifications and Requirements:**

+ 2-3 years Customer Service, Reservations or guest service experience; Property Management or Hospitality industry experience preferred

+ Must be professional answering telephone, addressing inquiries, talking with vendors

+ Must possess ability to focus on task completion, data entry, and maintain confidentiality

+ Must have a desire to provide friendly and excellent customer service!

+ Must be able to multi-task while on the phone (data entry) and work in a fast paced environment

+ Must have good working knowledge of Microsoft Outlook and Word

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-07 Expires: 2020-10-08

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Reservation Customer Service Representative

Kelly Services
Panama City Beach, FL 32413

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