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1+ months

Return Analyst

Kelly Services
Bridgewater, NJ 08807
**Returns Analyst Temporary to Hire, in Bridgewater, New Jersey!! Local Role, works both ONSITE and REMOTE.**


**Major Areas of Responsibility**


Process Return Credits: Receive EDI data and determine whether to process or deny credit


based on a number of variable criteria. Utilize return data from both the company and the third?


party systems.


Deduction Tracking / Control: Monitor and minimize return deductions. Maintain deduction


level and processing objectives as determined by management. Create and maintain reports to


track progress of return deduction resolution and proactively address systems issues which may


impact the timely processing of returns.


Upload SPFs to McKesson portal for repayment and/or provide to Credit Analyst upon request.


Evaluate and analyze data to ensure that, pricing is correct and that returns are being processed


based on the companys policy.


Work alongside credit to help resolve discrepancies with credits issued for returns


Provide management with periodic reporting and analysis of return SPF activity.


Research and detect any disputes and/or discrepancies with credits issued for returns.


Follow up with customer request and concerns regarding credits for returns.


Work closely with the Accounts Receivable wholesale team to ensure that all credits are


processed in a timely manner.


Monitor returns deductions using the AR aging.


Identify and proactively resolve claims regarding credit issued.


Effectively communicates issues and seek assistance from internal constituencies to proactively


address customer facing issues and resolve disputes.


Periodic and Ad Hoc Reporting: Create, analyze and provide reporting to management based on


transactional data from various systems.


Responsible for correcting errors on the EDI process.


This position interacts cross functionally with other departments including warehouse


operations, accounts receivable, accounts payable, account services, rebate administration, and


contracts and pricing.


**Required Education /Skill / Abilities**


Degree in Accounting or other Business Discipline preferred, but not required or Extensive work


experience is comparable to a degree. Knowledge of Basic accounting.


One ? Three years of experience in a heavy collection environment. At least two years of


experience should be with a manufacturer of consumer goods or other industry whose


customer base included major retail or chain stores or wholesale pharmaceutical distributors.


Prior Pharmaceutical customer service and AR experience a plus.


Strong collections, issue resolution, deduction management, and financial statement analysis


and negotiation skills.


Advanced computer skills including Microsoft Excel and Microsoft Office applications.


Strong reconciliation skills, knowledge of SPF (short paid form) process a plus.


Strong excel and analysis/reporting skills (good understanding of pivot tables)


Able to work in a fast?paced environment


Excellent interpersonal and communication skills.


Prior experience with 3rd party processors (Inmar, Genco, Stericycle etc.).


Familiar with SOX guidelines and procedures


**Specialized Knowledge and Skills:**


Outstanding interpersonal skills and the ability to deal with tact and diplomacy


Ability to develop strong relationships with contacts at customer accounts


Ability to work with and effectively communicate with all levels of Management


Proficient and accurate in keying numbers and letters


Strong analytical/multi?tasking skills


Must possess ability to work independently with minimal supervision


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-03-11 Expires: 2022-06-11

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Return Analyst

Kelly Services
Bridgewater, NJ 08807

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