23 days old

Returns Associate in KCK

Kelly Services
Kansas City, KS 66102
**Job Description**


Returns Associate


The Returns Associate will process product returns and information while supporting the

warehouse and other departments in a high-volume, fast-paced working

environment. The Returns Associate will answer questions, input accurate return information on

customer accounts and perform general warehouse duties, including material picks and deliveries,

and warehouse cleanup.


- Unpack returned merchandise, inspect package condition and assess paperwork sent in

with return instructions for proper return procedures.

- Inspect returned merchandise, checking for quality and condition of product to determine

return category.

- Receive merchandise, following all security and safety return procedures for each product


- Distribute returned items to their proper location considering all factors including the

value of the product, its condition and type of return.

- Input clear customer account notes in internal computer systems, communicating return

reasons, customer feedback and instructions to ensure accurate processing.

- Identify critical distribution issues and report them to the team lead/supervisor.

- Data entry as needed.

- Maintain a safe and organized work environment at all times.

- Other tasks as required to meet team goals.


- Actively support team concepts and effectively communicate with team members.

- Accurately follow directions, both written and verbal.

- Maintain individual productivity and quality standards according to department


- Focus and remain on task in a fast paced environment.

- Remain flexible to work overtime, which is mandatory.

- Attention to detail.


- 1-2 years of prior returns or similar experience.

- Basic computer skills (e.g. personal computers, printers, email).

- Knowledge of warehouse operating procedures and protocol.

- Fluent verbal and written communication in English.

- Prior experience in a distribution, warehouse, or other inventory handling environment.

- Knowledge and ability to operate inventory control and related computer software.


High school graduate or equivalent experience.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-02 Expires: 2019-09-02

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Returns Associate in KCK

Kelly Services
Kansas City, KS 66102

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