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17 days old

RS50 - Customer Support Representative I

Kelly Services
Eastover, SC 29044
Call Center Representative Opportunity



Job Description:



Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.





Responsibilities:



Manage large amounts of inbound and outbound calls in a timely manner



Follow communication scripts when handling different topics



Identify customers needs, clarify information, research every issues and provide solutions and/or alternatives



Seize opportunities to upsell products when they arise



Build sustainable relationships and engage customers by taking the extra mile



Keep records of all conversations in our call center database in a comprehensible way



Meet personal/team qualitative and quantitative target




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-11 Expires: 2020-10-12

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RS50 - Customer Support Representative I

Kelly Services
Eastover, SC 29044

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