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20 days old

RS50 - Customer Support Representative I

Kelly Services
West Palm Beach, FL 33417
**Customer Support Representative I -**



**Full Time 2 month assignment - could turn into Temp to Hire**



**M-F 8am-5pm $14/hr**



Customer Job Title: Customer Service Rep Job Description: GENERAL DESCRIPTION How would you describe this job to someone who has never done it? The CSR provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. ESSENTIAL DUTIES What do you have to be able to do to achieve the desired results of your job? Include management and leadership responsibilities for work team leaders. ? Receive and process payments. ? Update lot vehicle notes in the system. ? Answer multi-line telephone in a professional manner. ? Face to face customer interaction. ? Use company resources to gather information and offer solutions to meet customer needs. ? Contact clients to obtain vehicle pick-up information. ? File documents according to criteria. ? Process mail incoming and outgoing per criteria. ? Read and interpret various reports and documents. ? Proper completion of sale documents. ? Other duties as assigned. MINIMUM REQUIREMENTS What is required to perform the Essential Duties? ? One year of office support experience in a customer service role. ? High School diploma. ? Excellent customer service skills and attitude. ? Excellent written and verbal skills. ? Proficient with office equipment. ? Basic math skills. ? Attention to detail. ? Problem solving. ? Computer proficiency - MS Suite. ? Typing speed 45WPM. ? Basic 10 Key proficiency. ? Professional appearance. ? Ability to multi task in a fast paced environment. ? Bilingual skills a plus. ? Occasional overtime as needed. PHYSICAL REQUIREMENTS: LIFTING: 35 pounds SITTING: 50 WALKING: 40 BENDING: 10 STOOPING: 15 STANDING: 50 TEMPERATURE: Room Temperature CLIMBING: 0 NOISE LEVEL: Minimal TRAVEL: 0




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-11-11 Expires: 2020-12-12

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RS50 - Customer Support Representative I

Kelly Services
West Palm Beach, FL 33417

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