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11 days old

Sales Operations Support Specialist

Kelly Services
Sunnyvale, CA 94086
**Kelly Services has a long-Term Temporary assignment with global automotive company in Sunnyvale, CA.**


**Job Title** : Sales Operations Support Specialist


Pay Rate: $40.00/hr.


Contingent workers classified as Indirect Labor. Indirect Labor refers to any labor that supports the production process, but which is not directly involved in the active conversion of materials into finished products. This includes both indirect labor positions such as Production Supervisors or administrative labor positions in areas such as accounting or marketing.


POSITION SUMMARY:


The Sales Operations group is part of North America Commercial Operations. Its main function is providing support to North America Sales team at Cepheid.


This position focuses on supporting, administering and managing all sales operations activities such as: new account activations, contracts, sales operations and Salesforce.com activities. This person is responsible for sales quoting, contract generation, instrument & reagent reporting and ad hoc project support as needed.


**ESSENTIAL JOB RESPONSIBILITIES:**


Quote & Contract Administration and Management


+ Provide business process and operations support to a specified Sales Region in the closure of commercial agreements for Cepheid.

+ Ensure compliance with published sales and business approval policies and serve as an escalation point to business partners.

+ Process all quote and contract requests per policy guidelines, obtaining approvals as necessary.

+ Coordinates Rental and Lease agreements of equipment through Third Party Banks.


Operations


+ Document, incorporate and disseminate information to sales teams regarding contract updates, pricing, promotions and related policy changes.

+ Oversee activities which require special handling to ensure delivery commitments are met, communicates order status, and related items as required.

+ Provide suggestions that influence changes to sales proposals based on industry experience and business acumen.


Other Responsibilities (Projects & Ad hoc Support)


+ Provide back-up support to team members as needed.

+ Provide Salesforce.com support to field.

+ Effectively engage with external customers and partners, lenders and internal departments including sales, marketing, legal, finance, shipping, planning, technical support, service, and other departments as business needs require.

+ Actively participate in cross functional projects as assigned by Manager.

+ Design and provide adhoc reports to team members, Manager and other departments as requested.


MINIMUM REQUIREMENTS:


Education or Experience (in years):


High school degree (or equivalent experience) with 2-4 years of related work experience.


Knowledge and skills:


+ Advanced in Microsoft Office products including Word, Excel, PowerPoint, and Outlook.

+ Superior skills with a commitment to meet and exceed customer expectations.

+ Proven ability to function in a collaborative manner.

+ Professional written and verbal communication skills.

+ Professional telephone etiquette and ability to effectively engage with internal or external customers, peers and management.

+ Attention to detail.

+ Effective problem-solving skills.

+ Proficient exercising analytical math skills to calculate and perform analysis.


+ Exceptional data entry skills to quickly and accurately review and input data.

+ Ability to work well under pressure, deal with ambiguity, effectively manage changing priorities, and maintain professionalism during stressful situations.

+ Highly self-motivated, confident, and dependable with solid follow-up skills.

+ Ability to exercise good judgment, initiative, and assertiveness.

+ Possess an outgoing, positive, team player attitude with a strong work ethic.

+ Ability to follow procedural guidelines and respond to and/or research customer concerns/inquiries with urgency and accuracy.


Other:


Ability to travel domestically up to 10% of time.


PREFERRED REQUIREMENTS (optional):


Bachelors Degree


+ Subject matter expert in ERP and CRM systems such as SAP and Salesforce.com.

+ Knowledge of:

+ Group Purchasing Organizations (GPOs) and Integrated Delivery Networks (IDNs).

+ New product launches, SOX audits and corporate process changes.

+ The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-19 Expires: 2022-10-20

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Sales Operations Support Specialist

Kelly Services
Sunnyvale, CA 94086

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