15 days old

Sales Program Coordinator/Customer Support

Kelly Services
Hickory, NC 28601
As a Sales Program Coordinator (Junior Level) you will work with Kelly Services, you will support an exciting, fast-paced cross-functional team focused on growing the companys education footprint! As an Sales Program Coordinator, youll be a contributing member of our vertical programs management team, directly supporting our E-Rate program initiatives. You will read and qualify each bid and coordinate with field sales teams and partners to ensure a timely response. All bids will be documented and tracked in spreadsheets. The Coordinators will also be responsible for reviewing and documenting resulting E-Rate bid awards and communicating to the appropriate field sales teams and partners to maintain accurate sales forecasting.

Job Responsibilities

+ You will receive training from the company on the program, our bid process workflow, and how this role fits into the team.

+ Follows said process steps and requirements for the management of E-Rate bid proposals

+ Develops a practical knowledge of companys offerings including systems/software, hardware, and services

+ Identify and qualify all opportunities with companys scope footprint

+ Keep track of all proposals in terms of progress and due dates

+ Contact all parties required and assign tasks with follow-up dates

+ Maintain professional and courteous communication and timely responsiveness with internal and external clients via phone and email

+ Perform analysis as needed on wins, losses, and market trends

+ Keep track of all bid awards in terms of named partner and manufacturer

+ Communicate bid awards with appropriate companys field sales teams and partners


+ The ideal candidate should have superior written, analytical, and verbal communication skills, as well as keen tactical skills and attention to detail .

+ Must be able to manage multiple tasks at the same time

+ Strong attention to detail for quality assurance

+ Web conferencing tools and customer relationship management (CRM) database software experience preferred

+ Timeline & goal-driven can work backward from a given due date to assign resources, as required

+ Proficient communication skills

+ Ability to work in fast-paced, possibly high-pressure environment and continue to deliver a high-quality product

+ Project management or other process-oriented skills

+ E-Rate or equivalent RFP bid knowledge is desired, but not required

+ Advanced proficiency in Microsoft office: Word (including styles and sections) and Adobe Acrobat and Excel.

+ Initiative, drive, and a positive attitude are required.

+ Must demonstrate high personal and professional ethics

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2020-10-12 Expires: 2020-11-12

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Sales Program Coordinator/Customer Support

Kelly Services
Hickory, NC 28601

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