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14 days old

Senior Customer Service Representative

Kelly Services
Byhalia, MS 38611
Kelly Services is now hiring for Senior Customer Service Representative for an automotive production facility in the Byhalia, Mississippi area.



The schedule for this position is 7 am until 4 pm or 8 am until 5 pm. The pay is based on experience and starts at $18 per hour.



**Job Description:**




+ Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

+ Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

+ Update customer information in the customer service database during and after each call

+ Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

+ Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers



**Job Requirements:**




+ Must have at least 2 years of customer service experience in a call center/ high volume environment.

+ Must be 18 years of age or older

+ High school diploma/GED required (Associate degree in a business-related field preferred)

+ Ability to remain professional and courteous with customers at all times

+ Excellent verbal and written communication skills








**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-16 Expires: 2020-11-21

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Senior Customer Service Representative

Kelly Services
Byhalia, MS 38611

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