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Senior Analyst, Channel Rep Services

Kelly Services


Location:
Dublin, OH
Date:
04/18/2018
2018-04-182018-05-17
Job Code:
US4757AV_24817621
Categories:
  • Customer Service
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Job Details

Job Title Senior Analyst, Channel Rep Services

Jobid US4757AV_24817621

Location: Dublin, OH, 43016, USA

Description **Job Description**

Description of Work:

What Supplier Relations contributes to Cardinal Health?

Supplier Relations is responsible for providing enhanced relationship management for suppliers that translates into exceptional customer service, including maximizing the supply chain, negotiation of distribution and preferred product agreements, and below the line revenue.

Accountabilities:

This role will support the OptiFreight Logistics Supplier Relations Team through the following responsibilities:

- Manage individual supplier portfolio and develop strong relationships with supplier contacts to grow the portfolio's package volume year over year

- Communicate to supplier partners through phone, email or web portal and notify them of OptiFreight Logistics customer requests to be completed

- Serve as the supplier's OptiFreight Logistics contact for questions about mutual customer's freight terms

- Respond to internal Salesforce.com case requests from internal partners in a timely manner

- Review existing Supplier Relations processes and identify areas of improvement through Lean Six Sigma tools and resources

Skills and Qualifications:

- High School Diploma or GED required, Bachelor's degree in Business Administration or a related degree highly preferred

- Minimum of 3 years of experience in a related field

- Experience managing relationships and matching business offerings with vendor or customer needs via phone

- Excellent interpersonal, verbal and written communication skills

- Able to communicate effectively and interact with personnel at all levels of technical ability and expertise

- Results-oriented, strategic thinker, able to work in a team environment

- Experience using Microsoft Office programs

What is expected of you and others at this level?

- Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks

- Works on projects of moderate scope and complexity

- Identifies possible solutions to a variety of technical problems and takes actions to resolve

- Applies judgment within defined parameters

- Receives general guidance may receive more detailed instruction on new projects

- Work reviewed for sound reasoning and accuracy

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**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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