1+ months

Senior Project Manager - Patient Recruitment

WIRB-Copernicus Group (WCG)
Eden Prairie, MN 55344

General Information

Location: Eden Prairie, MN

Organization: ThreeWire

Job Type: Full Time - Regular

Description and Requirements

The Senior Project Manager position, in our Eden Prairie, MN office, is responsible for supporting assigned programs through utilization of project management methodology and tools to deliver a positive customer service experience while maintaining a proactive team dynamic. The Lead Project Manager works with all internal departments to design and manage the strategic and critical components of each program. This position will oversee the internal development and execution of assigned projects and act as the liaison between ThreeWire and the client as well as provide day-to-day work direction and supervision to assigned team members.



  • Bachelors degree in related field. 



  • Four (4) or more years of project management experience in managing complex projects, preferably for the healthcare industry (medical device, pharmaceutical, managed care, etc.), clinical trial recruitment projects, and/or other complex marketing service projects 

  • Proven leadership ability; supervisory experience preferred

  • Demonstrated ability to lead, develop, and manage projects in a complex environment with multiple business customers and vendors/alliances. Excellent planning, organizational and project management skills with the ability to utilize current technology and tools to enhance the effectiveness of deliverables and services

  • Demonstrated analytical ability in business planning, strategy development, and financial management/acumen. Ability to organize and analyze data and report to all levels of management. Superior analytical skills with the ability to resolve issues, develop new processes, and build win-win situations

  • Proven team building, team leadership, and project management skills and experience in implementing complex deliveries and driving continuous process improvement within the project

  • Strong team member interaction and interpersonal skills

  • Outstanding written, verbal, and presentation skills with the ability to influence and gain the confidence of all levels of management, both internally and externally

  • Ability to work across departments with team members and all levels of management 


Project management (45%)

  • Manage project activities in order to meet or exceed client and ThreeWire expectations

  • Participate in preparation and/or review of Statements of Work as appropriate

  • Assist in establishing project tactics, pricing, and pricing strategies

  • Work with client and ThreeWire team to define program goals

  • Use advanced skills to create and maintain project management tools and deliverables (developing each in conjunction with project team members) to support project goals and team members, and deliver results. These tools include, but are not limited to: project plan, status reports, resource plan, issues log and plan, risk assessment and log, communication plan, deliverables management, lessons learned, change orders, additional statement of works, invoicing, and project closure  

  • Clearly communicates project management deliverables and status to all team members

  • Assist in presenting status reports and other project deliverables to clients and ThreeWire management

  • Prepare project management components of project budgets, aids in estimating overall budgets, monitors project budgets

  • Escalate project risks and issues to appropriate departments/team members and tracks resolutions

Team supervision (25%)

  • Supervise and support program project managers assigned to team.

  • Train new hires on policies and procedures and guide their professional development..

  • Weekly reviews with team members

  • Investigate, resolve and escalate issues to the appropriate management level.

Client management (15%)

  • Maintain client relationships for the project management area; assists Account Executive with setting and managing client expectations

  • Uses high level communication skills to interact, as appropriate, with all levels of management at the client

  • Identify scope changes and develop and manage change orders with the client

  • Prepare and deliver program reports and analyses for the client

  • With other team members, prepares and provides client training and/or presentations

Industry Knowledge (15%)

  • Maintain and continually expand knowledge of the healthcare industry, call center services, project management techniques, marketing services, tactics, and techniques.

Up to 10% travel based on business needs. 



ThreeWire, a member of the WIRB-Copernicus Group, is a leader in clinical trial recruitment and direct-to-patient marketing. Since 1999,ThreeWirehas been helping pharmaceutical, medical device and biotech companies achieve their patient recruitment, enrollment and retention goals.


Posted: 2019-12-06 Expires: 2020-04-16

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Senior Project Manager - Patient Recruitment

WIRB-Copernicus Group (WCG)
Eden Prairie, MN 55344

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