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Senior Technical Analyst CRM

Kelly Services

Phoenix, AZ
Job Code:
  • Information Systems
  • Data Management
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Job Details

Job Title Senior Technical Analyst CRM

Jobid US41ALPF_BH1410170

Location: Phoenix, AZ, 85067, USA

Description **BH-1410170**


**_Our Client located in SUNNY! Phoenix Arizona is expanding and currently seeks a_**

**Senior Technical Analyst CRM**

**_for DIRECT-HIRE!!_**

**In addition to a competitive SALARY, this position offers full employee benefits!!**

**Leverage your** **Release Management and** **SDLC** **experience**

**to take your CAREER to**

**the "Next Level" for** **_2018 and beyond!_**

**Leverage your** **CRM and** **SQL** **experience**

**to take your CAREER to**

**the "Next Level" for** **_2018 and beyond!_**

**Title:** **Senior Technical Analyst - CRM**

**Purpose of the Job**

+ The CRM Technical Analyst should have the knowledge, experience, skills, and initiative to span multiple
roles from analyst and requirements lead, to data modeler, to contributor for each of these functions.

+ The CRM Technical Analyst leads or participates in design and requirements sessions with key business
users, gathering and documenting business processes and requirements for the system, and act as a liaison

between business stakeholders and IT teams.

+ Collaborates with the development team to determine best options to meet requirements and meet reasonable
deliverable dates.

+ This position acts as an expert technical resource to programming staff in the development, testing, and implementation of business processes utilizing CRM platforms.
**Essential Job Functions and Responsibilities**

+ Review and understand detailed business, functional and technical requirements.
+ Translate business requirements into conceptual, logical, and physical data models.
+ Communicate and collaborate with Infrastructure SME’s to design enterprise solutions.
+ Perform data quality assessment and measurement.
+ Resolve data integrity issues across stakeholders.
+ The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any overtime as requested or needed to perform job responsibilities.


**Required Work Experience**

+ 5 years of information systems design, implementation, or integration experience in analysis, programming, query design,
and database development, ETL Processes and CRM solutions development.

+ 3 additional years of experience in the design, implementation, documentation and support of enterprise-level
applications in a complex business environment.

**Required Education**

+ Bachelor’s Degree in Computer Science/Information Systems, applied mathematics or related fields.
**Preferred Work Experience**

+ Experience in CRM solutions development around Microsoft Dynamics.
**Required Job Skills**

+ Advanced experience in data modeling, data management, integration, and data analysis.
+ Comfortable using Visual Studio, TFS/VSTS, CRM SDK.
+ Advanced knowledge of Microsoft SQL databases.
+ Advanced proficiency in SSIS, Data Transformation Services, T-SQL, Redgate, enterprise data modeling and schema change management.
+ Proficiency in understanding and implementing business workflows and processes.
**Required Job Skills**

+ Ability to work in a dynamic fast paced environment and quickly adjust to the changes.
+ Strong analytical skills to support independent and effective decisions.
+ Strong written communication skills especially related to articulating technical specifications.
+ Strong verbal communication skills and the ability to interact professionally with a diverse group, management, and subject matter experts.
+ Strong analytical skills to support independent and effective decisions.
+ Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
+ Experience working and coordinating activities with third parties.
+ Ability to maintain confidentiality and privacy.
+ Ability to write effective user stories.
+ Ability to write data dictionaries.
+ Effective interpersonal skills and ability to maintain positive working relationship with related business areas.
+ Experience working with and managing third party vendors.
+ Knowledge of Enterprise CRM platforms.
+ Able to work in a dynamic fast paced environment.
+ Adjust to changes quickly.
**Preferred Job Skills**

+ Knowledge of HIPAA security and privacy standards.
+ In depth knowledge of healthcare and health plan data structures and business processes and workflows.

+ Excellent analytical and problem solving skills.
+ Self-starter and self-motivated
+ Proficiency in database best practices.
+ Open to learning new tools, technologies and techniques.
+ Ability to create wire frames as needed.
**Healthcare industry background is a plus, not required.**

**Important information:**

**This position is recruited for by a remote Kelly office, not your local Kelly branch.**

**To be considered for this position, you must apply now to submit your resumes.**

**If you have questions about the position, you may contact the recruiter recruiting for this position by email.**

+ **W2/HOURLY RATE: Open (based upon experience and qualifications).**
+ **There is NO per diem associated with this position.**
+ **There is no relocation budgeted for this position.**
+ **If this position requires you to relocate you will be responsible for those costs.**
+ **This position does not offer any type of sponsorships or VISA transfers for this position.**
**EMAIL:** ****

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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