27 days old

Senior UX Researcher

Kelly Services
Palo Alto, CA 94301
**Senior UX Researcher**

Location: Palo Alto, CA

Duration: Contract to hire

Kelly Technology is currently recruiting for a Senior UX Researcher to deliver customer insights and use qualitative research to help understand customer needs. The ideal candidate will have experience practicing user research on a product development team. Any prior research experience in B2B and/or Fintech is a definite plus.

**Professional Experience Needed:**

+ 5+ years practicing user research on a product development team.

+ Strong background in utilizing qualitative research methods to uncover customer needs such as: persona development, heuristic evaluation and contextual inquiries

+ Breadth of experience uncovering customer insights using quantitative research methods such as surveys, benchmarking, and statistics.

+ Proven success in supporting the full product life-cycle using both exploratory and evaluative research practices for mobile, desktop and other platforms.

+ Participating in and collaborating with UX designers and cross-functional teams to develop customer journey maps.

+ Outstanding ability to tell impactful stories with research data. Able to work with product analytics and data science teams to identify insights and help product design to make informed design decisions.

+ Proven record of generating actionable insights that have influenced product decisions.

+ Proficient at identifying and applying the best research methodology for the learning goals at hand.

+ Leads with confidence as a skilled communicator, influencer, and negotiator.

+ Passion for training designers, product managers, and other stakeholders on how to conduct and apply user research.

+ Previous research experience in B2B and/or Fintech is a definite plus.

**Why Kelly** **** **?**

By partnering with Kelly IT, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-01 Expires: 2021-03-04

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Senior UX Researcher

Kelly Services
Palo Alto, CA 94301

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