1+ months

Service Desk Support

Kelly Services
Bloomfield Hills, MI 48302
Kelly services is hiring several **Service Desk Technicians** for our client in Bloomfield Hills, MI.


This is a five month contract to hire position.

Offered at $16/hr (Raises are given on an annual basis usually each year in September.)

Fully benefits through Kelly services offered and then benefits through client when hired permanently.

**Job Description:**

This position will be working for a managed service provider, who provide IT support desk and infrastructure solutions to their clients world-wide.

This will be a 1st level of support position. The IT Service Desk Technician is the point of contact for customers to obtain technical support. They install, assess, troubleshoot, maintain, and upgrade computers and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.

+ Responding to queries on the phone, via email, in person, or through remote access.

+ Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.

+ Training computer users.

+ Training other staff on troubleshooting and diagnosing problems.

+ Gaining feedback from customers to improve training methods.

+ Writing and editing training manuals.

+ Running reports and analyzing common complaints and problems.

**Why Kelly** **** **?**

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ) is one focus within the full array of Kelly Services workforce solutions.

Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.

The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook ( , LinkedIn ( and Twitter ( .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (
Posted: 2021-10-29 Expires: 2022-01-06

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Service Desk Support

Kelly Services
Bloomfield Hills, MI 48302

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