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11 days old

Service Dispatchers Needed in Plymouth!

Kelly Services
Plymouth, MN 55446
**Job Description**


Service Dispatchers are responsible for the timely scheduling of customer-initiated requests for service and taking inbound phone calls from all service lines. This position regularly interacts with Customers, associates within the Protection Net Center, and Field Service Leaders and Technicians. This position is required to contact customers, dispatch Field Service Technicians/Subcontractors and follow up on the timely completion of both service requests and preventative maintenance/fire inspections.


**Requirements**


- Excellent written and verbal communication skills, including strong telephone skills.

- Strong computer keyboarding skills; the ability to type while speaking on the telephone.

- Excellent Customer Service skills; able to diffuse tension, listen, empathize, and work to set & meet expectations towards solving customer issues in a calm fashion.

- Excellent attendance track record.

- Possess the ability to build relationships with internal/external customers and vendor partners.

- Creative prioritization and problem-solving skills.

- Strong team player through active participation; able to learn, share best practices and contribute to a positive team environment.

- Experience with Microsoft Word, Excel, Outlook and Internet Explorer.


**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-14 Expires: 2019-09-14

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Service Dispatchers Needed in Plymouth!

Kelly Services
Plymouth, MN 55446

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