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8 days old

ServiceNow Analyst - Remote Contract

Kelly Services
Seattle, WA 98194 Work Remotely
_Kelly Technology_ is _looking for a_ **_Business Analyst_** **_ServiceNow_** _for a_ local government organization in a state of Washington.


_Title:_ **_Business Analyst_** **_ServiceNow_** **- Remote**


**_Remote 100%, anywhere in U.S._**


_Client Location: Seattle, WA_


_Client Industry: Local Government_


_6 Month Contract, possibly extension up to 10 months_


_W2 contract with health benefit or C2C Contract_


_Remote, 40hrs/week, M-F, 8-5 Pacific Time Zone_


Will create process documentation for Application Maps for all applications, evaluating for redundancy and resiliency.


Will run meeting to gather requirements.


Will produce a well-documented and strategically aligned plan for outfitting the data centers.


Will work with IT Application Owners and Enterprise Architecture to ensure effective requirements gathering that will help our client developing Service Mapping solutions.


**SUMMARY**


Document, and maintain Service Mapping governance processes, procedures, standards, and policies.


Create and maintain Service Mapping-related documentation.


Raise awareness and provide guidance to improve the understanding of Service Mapping and how it updates the CMDB.


Ensure Service Mapping meets both the current and anticipated scope.


**SKILLS/KNOWLEDGE/ABILITIES**


Minimum one year of relevant experience as a **Business System Analyst** on **ServiceNow** projects, 2+ years preferred.


Comprehensive understanding and background in **ServiceNow Service Mapping process and documentation.**


Must have experience: ServiceNow; ITIL; Service Mapping; Application Mapping; ITSM; Application Architecture Diagrams; Documenting Processes, SOP, Procedures and Work Instructions


Experience developing, documenting, implementing, and maintaining Service Configuration Management governance processes, procedures, policies and related documentation.


**PREFERRED**


**Service Now Discovery** and how they populate the **CMDB** .


Strong understanding of application architecture.


Experience mapping large and complex applications.


Hands-on experience designing, implementing, and managing Service Configuration Management tools, preferably ServiceNow Service Mapping.


_Interested in this role? Please feel free to reach out directly_


_Tina Zahradnik, PHR_


_Senior IT Recruiter, Kelly Technology_


**_tina.zahradnik@kellyit.com_** _or 720-315-1387_


**\#TJP2022_SPEC**


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-11 Expires: 2022-06-11

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ServiceNow Analyst - Remote Contract

Kelly Services
Seattle, WA 98194

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