1+ months

ServiceNow Developer

Kelly Services
Riverside, CA 92514
**Kelly IT is looking for a ServiceNow Developer for an opportunity in Riverside, CA!**

The Service Management Developer will be responsible for configuring and building modules, forms and workflows in the ServiceNow Platform to positively affect business outcomes. This role will leverage ITS resources, expertise, and partnerships to achieve operational excellence and contribute in transformational growth aligned with business strategies. Additional responsibilities will include working with customers to demonstrate and review the out-of-the-box ServiceNow processes, analyze the need for customizations or configurations that will support the customer future state, and facilitate acceptance and drive business value.

Education Requirements

Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements

Experience in implementing, developing, configuring, and supporting Service Management Solutions platforms (i.e. ServiceNow). Preferred

4 - 7 years of related experience. Required

Key Responsibilities

Plans, designs, develop, modify, debugs, deploys and evaluates complex software for functional areas. Analyzes existing software or works to formulate logic for new complex systems and devises complex algorithms. Performs complex data analysis and tests/debugs complex software. Analyzes the design and use of complex data sources. Applies moderately complex programming security practices.

+ 50%-More specifically, participates in design and development activities within the ServiceNow platform and JavaScript/Angular framework using industry established best practices and design methodologies; develops and/or modifies ServiceNow modules in support of ITS service management and campus initiatives; works with ITS and campus constituents to develop future IT service management development plans.

+ 25%-Negotiates, develops and executes moderately complex test plans. Develops conversion and system implementation plans. Trains users in conversion and implementation of system. Performs complex data modeling, performance and integration testing and builds interfaces for a variety of internal and external constituents. Monitors and employs source code control techniques and configuration management.

More specifically, provides backup activities to other ServiceNow development team members regarding the ServiceNow portal built on the angular and java framework; assists in user and experience testing; provides suggestions for enhancements; develops supporting modules, scripts, workflows, and routing as needed; build proofs-of-concept (POC) for potential new solutions and technology, and integrations to ServiceNow with other systems and platforms.

+ 15%-Gathers, analyzes, prepares and summarizes recommendations for approval of system and programming documentation. Recommends and implements changes in development, maintenance and system standards. Negotiates with stakeholders on the creation of software specifications. Ensures project reports are made.

More specifically, works with the ServiceNow platform vendor to schedule and manage platform upgrades; negotiates project timelines with ITS and campus stakeholders; provides status reports to respective project managers; documents functional business requirements, process flow diagrams, and business cases.

+ 10 %-Understands and applies industry practices, community standards and department policies and procedures relating to work assignments. Interacts with senior level internal personnel. May serve as technical lead for a software development project of moderate scope. Trains users in conversion and implementation of systems. Negotiates project plans with stakeholders.

More specifically, provides general end user training regarding the ServiceNow platform; provides general user support for the ServiceNow technical specifications, system design and configuration specifications and requirements; collaborates with ITS to develop new solutions, best practices and enhancements using the ServiceNow platform.

Knowledge, Skills & Abilities

+ Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts. Required

+ Intermediate knowledge of secure software development. Required

+ Demonstrated software repository skills. Demonstrated testing and test planning skills. Required

+ Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Required

+ Thorough experience with common programming tools. Demonstrated ability to follow software specifications. Required

+ Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans. Required

+ Demonstrated ability to contribute technical narrative to grant proposals. Required

+ Demonstrated ability to interface with management on a regular basis. Required

+ Demonstrated broad problem-solving skills. Required

+ Experience with planning for deployment and creation of feedback mechanisms. Required

+ Thorough experience with identification and use of code libraries and open-source forums. Required

+ Demonstrated effective communication and interpersonal skills. Required

+ Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Required

+ Full understanding of industry-wide business process and analysis practices, industry best practices, and organizational policies and procedures. Required

+ Demonstrated effective communication and interpersonal skills with the ability to collaborate with diverse stakeholders and peers to achieve a desired outcome. Required

+ Demonstrated ability to mentor more junior developers when needed. Required

+ Demonstrated ability to develop technical documentation for configuration and requirements specifications. Required

+ High degree of proficiency in JavaScript, HTML, CSS/SASS, and Angular. Required

+ Thorough knowledge of ITIL framework and IT Service Management. Preferred

+ Ability to plan, research, and resolve organizational effectiveness issues, with general instructions and guidance provided on new assignments and/or more unique situations including strategic planning. Preferred

**Please visit the Kelly Career Network for more opportunities!**

**Kelly IT Services is a leading IT staffing firm, providing employers with the best candidates & job-seekers with IT career opportunities.**

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-08-09 Expires: 2019-12-12

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ServiceNow Developer

Kelly Services
Riverside, CA 92514

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