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Services Contract Coordinator

Kelly Services

Redmond, WA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Services Contract Coordinator

Jobid US24R5HW_BH1426999

Location: Redmond, WA, 98073, USA

Description **Services Contract Coordinator**

**Redmond, WA**

**_Chat with me now by clicking on the link below to see if you qualify!_**


**Projected Duration:** 12 months

**Pay Rate:** Up to $22 p/h

This position is responsible for coordinating the contract activities in an assigned region or sub-region of the US. Activities including creation, updates, cancellations, and renewals of service agreements for medical products.


+ Under direct supervision, facilitate the creation, editing, cancellation or renewal of customer service agreements, initiated by field service or sales team.
+ Follows guidelines and standards to enforce established pricing guidelines and ensure appropriate approvals are obtained for all customer service agreements.
+ Escalates issues as required to more senior staff or manager. Review all incoming signed customer contracts for accuracy and completeness.
+ Understand and accurately implement marketing promotions and contract pricing as they pertain to products and resolve customer inquiries related to details of their service agreement via phone, email, fax, etc.
+ Troubleshoot pricing issues and discrepancies with sales and customer service team members as questions arise.
+ Refers to policies and procedures for guidance. Identify issues, resolve routine problems and escalates issues as appropriate.
+ Learns and effectively utilizes available database systems and ERP systems required for work group.

+ Associate’s Degree in Business or equivalent experience 1+ years’ experience in order processing, data entry, and customer service or contract administration.
**Preferred/Desired Qualifications:**

+ Strong organizational skills, and ability to perform detailed work.
+ Good verbal and written communication, organizational, and interpersonal skills.
+ Highly motivated with the ability to work productively and positively with cross-functional teams.
+ Demonstrated basic math skills.
+ Typing 40 WPM and proficient in 10-key Ability to use an ERP system and intermediate skills in Microsoft Office Suite (Word, Excel, Outlook, etc.) or equivalent or basic PowerPoint skills, basic Reporting Tools Capable of self-direction and exercising initiative.
+ Ability to multi-task and prioritize workload.
**If you are interested in the position, please apply to this posting with an updated resume.**

**Thank you for your time and I look forward to working with you.**

**Haley Wilson, Kelly Services, Engineering Recruiter**


**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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