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Social Media Community Manager

Kelly Services

Weston, MA
Job Code:
Kelly Services
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Job Details

Job Title Social Media Community Manager

Jobid US41LCJG_BH1446035

Location: Weston, MA, 02493, USA

Description Our client, a top independent biotech company, is currently seeking a **Social Media Manager** for a 7-month temporary position with the opportunity for an extension. The position is located in Weston, Massachusetts.

By working for our client, you will be exposed to a large global company (listed on NASDAQ), work for a leader in the discovery, developing and manufacturing of pharmaceutical products, work in a fast-paced corporate environment and be an integral part to the Social Media team.

**In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:**

**-** **Competitive pay**

**-** **Paid holidays**

**-** **Year-end bonus program**

**-** **Recognition and incentive programs**

**-** **Access to continuing education via the Kelly Learning Center**

The hours for this position are as follows

+ Monday to Friday 8:00am-5:00pm
**Pay Rate: $66.00-$73.00/hour**

Your responsibilities will include (but not limited to):

• Collaborating across brand marketers, promotional review teams, corporate affairs, digital insights & analytics, and agency partners to ensure seamless operation of US branded social media properties
• Review and approval of daily social media comments and associated agency-generated reports
• Maintaining the approved response matrix and associated business rules that have been reviewed and approved by the customer’s promotional review team
• Proposing and facilitating changes to the approved response matrix and associated business rules, including representing changes in the promotional review process
• Where appropriate, directly posting social media content or responses that have been approved
• Where appropriate, coordinating follow up to specific customer questions or comments received via social media properties
• Managing the social media content calendar for US branded social media efforts, ensuring the proper cadence and promotion of branded content, and identifying relevant test & learn opportunities for future content
• Coordination with agency social and analytics teams to help oversee reporting and testing efforts
• Recommending improvements to US branded social media efforts based on analytics, insights and best practices
• Handling questions from internal and external stakeholders on the operations of US branded social media properties
• Supporting creation and development of social communities for new Biogen brands and/or existing brands seeking to expand to additional channels
• Maintaining awareness of emerging social channels and new capabilities within existing channels, determining potential applications for the customer’s marketing efforts
You are required to have a Bachelor’s Degree with at least 3 years of experience working with social media community management. Ideally, looking for someone who can demonstrate subject matter expertise in social media as a communication and promotional channel, including mastery of associated best practices. Experience supporting campaigns across all major social media platforms, including Facebook, Twitter, Instagram, and YouTube, as well as experience with Pinterest, Tumblr, Snapchat, and others preferred. Biotech/pharma experience desired, but not required, familiarity with social media operations in regulated environments strongly preferred, knowledge & proficiency with digital marketing channels outside of social media (e.g. websites, search, paid media), and strong oral and written communication skills with both technical and non-technical audiences.

****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position **_julian.greene@kellyservices.com_**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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