1+ months

Specialist Quality Complaints

Kelly Services
Juncos, PR 00777
**At** **Kelly** **** **Science, Engineering, Technology & Telecom (SETT)** **, were passionate about helping you find a job that works for you. How about this one?** Were seeking **Specialist Quality Complaints** to work with one of out top medical device and pharmaceutical industry clients at **Juncos, PR.** With us, its all about finding the job thats just right.

**This job might be an outstanding fit if you have the following requirements:**

**Academic & Experience:**

+ Educational background in Life Science.

+ Doctorate degree

+ or Master degree & 3 years of Quality Control experience

+ or Bachelor degree & 5 years of Quality Control experience

+ or Associate degree & 10 years of Quality Control experience


+ Facilitate cross-functional meetings to plan and coordinate the plan for closure of records

+ Applies analytical skills and product knowledge to evaluate complex situations using multiple sources of information

+ Quickly advances issues that could impede the ability to close records according to action plans

+ Maintains compliance with local and global processes

+ Execution of regulatory and SOP requirements

+ Anticipates and prevents potential issues with regulators

+ Provides mentorship and technical advice

+ Evaluates subject matter specialist assessments

+ Raises potential Quality issues to Management

+ Knowledge of Root Cause Analysis (RCA) process

+ Risk management and project management skills

+ Experience in quality and manufacturing and/or Product Development/Safety/Research experience in biotech or pharmaceutical industry is preferred

+ Administrative Work Shift. (Hour worked, hour paid)

_The_ **Specialist Quality Complaints** _will be responsible to:_

+ Supporting the product complaint system at the company through; leading and managing product complaint investigations, performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.

+ Keep the complaints database updated as soon as factual information is available and summarize closed investigations into the database accurately.

+ Ensure complaint related investigations are concise, clear and science-based by reviewing and approving such investigations.

+ Follow-up on corrective actions derived from investigations through completion.

+ Responsible of conducting and documenting the investigation.

+ Communication and escalation of complaints, site representation on the product complaint network and generation and issuance of closure letters to patients and business partners.

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Specialist Quality Complaints** today!

**Kelly PR Offers!**

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Bi-Weekly pay

+ ***Vacations, Sick &** **H** **olidays paid and Christmas bonus***

**Apply Today! (**

_*_ _Must comply with minimum established requirements to qualify._


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (


Posted: 2022-05-23 Expires: 2022-07-23

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Specialist Quality Complaints

Kelly Services
Juncos, PR 00777

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