27 days old

Sr. Content Strategist

Kelly Services
Plano, TX 75026
**Position title:** Sr. Content Strategist (UX Product Writing)

**Location:** 100% Remote

**Type:** Contract W2NO C2C, at this time we are not in the position to offer any type of sponsorships or VISA transfers for this position.

**Length of contract** **:** 6 months contract (possible renewal or contract to hire)

**Years of experience (minimum/maximum):** 4+ years of experience in a content strategy role, preferably for B2C software products

**Required education:** Bachelors Degree

**Top Must-Haves** : UX Writing

+ Experience with UX writing for a digital (mobile) app, PC software

+ Relevant experience in a UX content strategy role (Information architecture design, audits, contribution to voice and tone style guides for product and not brand, wireframe copy, content assessments, models, plans, architectures or frameworks or more specific content strategy documentation, such as for personalization or authoring)

+ 2 of app/software work.

+ Designing Information Architecture (Figma and Confluence), design in collaboration with user research feedback

+ Managing partners/stakeholders

+ Sharing their work with other content designers

**Tools: Figma** Sketch, Adobe Creative Suite, Balsamiq, Confluence, Jira (how we track our work) Atlassian

**_About the role_**

+ Perform stakeholder interviews to identify and understand user needs and business objectives

+ Can start from user needs as a base to build a content strategy, then convert the strategy to a definable story so that it is translatable to all the team members and stakeholders involved in any meetings

+ Audit and assess current state content and ecosystems, identifying strengths, weaknesses, gaps, inconsistencies, and opportunities

+ Collaborate with user experience architects to develop flexible and intelligent content structures and experiences which provides our users with the content they need; in a way they expect at the time they need

+ Collaborate with user researchers to identify the key points of frustration or confusion for users and propose solutions; suggest A/B testing for content options

+ Design and implement content creation guidelines and governance workflows and documentation

+ Create and maintain editorial calendars, content style guides, writing best practices, content templates and content author training manuals

+ Create and maintain product taxonomies, metadata frameworks, screen level content types/models and content migration plans

**_About you_**

+ Passionate about great storytelling and systems thinking

+ Interested in challenges and the opportunity to define and build a process and make sure it is understood and followed

+ You are comfortable telling stories by working from the start with product designers, illustrators, and motion designers to make experiences useful, usable, and engaging.

+ Juggle the demands of collaborating with a diverse stakeholder group - designers, product managers, brand and marketing teams, legal and localization teams

+ Advocate for the role of content in elevating user experiences, skilled at designing and utilizing content tests and analytics data to build your case

+ Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates

Thank you.

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-20 Expires: 2021-09-20

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Sr. Content Strategist

Kelly Services
Plano, TX 75026

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