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6 days old

Supervisor- Rensselaer NY- permanent position

Kelly Services
Rensselaer, NY 12144
**Supervisor- Permanent position- Rensselaer NY 12144**





**Job overview:**





The Supervisor is responsible for the day-to-day supervision/management of the onsite SOW related to customer requirements. Supports and leads a team of on-site personnel acting as a single point of contact for the customer. Manages one site or multiple sites/customers in a geographic region with up to 25 Associates; may also be responsible to supervise GxP and scientific services. Most of the supervisors time (~80%) is spent coordinating/assigning work, supervising personnel and ensuring customer requirements are met.





**What are your main responsibilities?**






+ Leads and directs team efforts as well as performs work provided in SOW.

+ Coaches and motivates team members to successfully perform job requirements

+ Management of open order status reports, customer, metrics and department reports, and SOP/SOW maintenance.

+ Provides training and development as well as back-up to associates to perform required tasks.

+ Performs administrative duties such as associate performance appraisals, succession planning, time card review, vacation scheduling, etc.

+ Creates and maintains: SOPs, SOWs, SPIs and KPIs.

+ Acts as a liaison between customer, services and sales.

+ Ensures GxP Compliance and Good Documentation Practices.





**What are the few skills that you need to be competent in this role?**






+ Excellent computer skills (Access, ERP Systems, MS Office suite).

+ Excellent customer service skills; display a professional can-do attitude

+ Basic purchasing and inventory knowledge

+ High regard for safety, quality and adherence to protocols, policies and procedures

+ Must be flexible, adaptable, and multi-task oriented

+ Ability to self-manage and self-motivate; forward thinking

+ Strong verbal and written communication skills to interact with cross functional team.

+ Proficient in trouble shooting





**What are the required skills?**




+ Associates degree or undergraduate degree in related field

+ At least 4 years of applicable experience in customer services/purchasing/or account management. Previous experience managing associates is required





**What are the preferred (but not required) skills?**




+ Forklift Certification

+ Spill containment, IATA, DOT, IMDG and Hazwoper training

+ GMP and GLP training

+ CPR training and OSHA Right to Know

+ Inside sales experience and cross-referencing skills

+ Potential to manage Scientific Services










**Why Kelly** **** **?**



Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-14 Expires: 2020-10-15

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Supervisor- Rensselaer NY- permanent position

Kelly Services
Rensselaer, NY 12144

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