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16 days old

Supervisor- Tarrytown NY 10591

Kelly Services
Tarrytown, NY 10591
**Supervisor- Permanent position- Tarrytown, NY 10591**





**Just a quick job overview:**





The Supervisor is responsible for the day-to-day supervision/management of the onsite SOW related to customer requirements. Supports and leads a team of on-site personnel acting as a single point of contact for the customer. Manages one site or multiple sites/customers in a geographic region with up to 25 Associates; may also be responsible to supervise GxP and scientific services. Most of the supervisors time (~80%) is spent coordinating/assigning work, supervising personnel and ensuring customer requirements are met.





**What are your main responsibilities?**






+ Leads and directs team efforts as well as performs work provided in SOW.

+ Coaches and motivates team members to successfully perform job requirements

+ Management of open order status reports, customer, metrics and department reports, and SOP/SOW maintenance.

+ Provides training and development as well as back-up to associates to perform required tasks.

+ Performs administrative duties such as associate performance appraisals, succession planning, time card review, vacation scheduling, etc.

+ Creates and maintains: SOPs, SOWs, SPIs and KPIs.

+ Acts as a liaison between customer, services and sales.

+ Ensures GxP Compliance and Good Documentation Practices.





**What are the few skills that you need to be competent in this role?**






+ Excellent computer skills (Access, ERP Systems, MS Office suite).

+ Excellent customer service skills; display a professional can-do attitude

+ Basic purchasing and inventory knowledge

+ High regard for safety, quality and adherence to protocols, policies and procedures

+ Must be flexible, adaptable, and multi-task oriented

+ Ability to self-manage and self-motivate; forward thinking

+ Strong verbal and written communication skills to interact with cross functional team.

+ Proficient in trouble shooting





**What are the required skills?**




+ Associates degree or undergraduate degree in related field

+ At least 4 years of applicable experience in customer services/purchasing/or account management. Previous experience managing associates is required





**What are the preferred (but not required) skills?**




+ Forklift Certification

+ Spill containment, IATA, DOT, IMDG and Hazwoper training

+ GMP and GLP training

+ CPR training and OSHA Right to Know

+ Inside sales experience and cross-referencing skills

+ Potential to manage Scientific Services










**Why Kelly** **** **?**



With Kelly, youll have access to some of the worlds highest regarded scientific organizationsproviding you with opportunities to work on todays most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits youll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.


You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your careerconnect with us today.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Posted: 2019-11-01 Expires: 2019-12-02

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Supervisor- Tarrytown NY 10591

Kelly Services
Tarrytown, NY 10591

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