22 days old

System Support Tech

Kelly Services
Santa Clara, CA 95054
System Support Tech


+ Working under general supervision, receiving general instructions; the individual in this position will install, maintain, calibrate and validate mature automated clinical instrumentation.

+ Working under general supervision, receiving general instructions; the individual in this position will require the performance of ancillary instrument support related tasks such as; conducting instrument operator maintenance training, documentation of instrument service, creation and/or revision of instrument parameter media, and maintenance of instrument related tools, parts and consumables.

+ Occasional travel may be required. Knows and effectively uses the broad concepts of System and customer support.

+ Solves a variety of problems of diverse scope and complexity.

+ Analyzes alternative approaches to creatively solve problems and/or develops new perspectives on existing solutions.

+ Establishes, as appropriate, internal/cross-functional/customer relationships.

+ May establish and work with individuals or teams outside of RMD.

+ May provide guidance and training to other employees.

+ May serve as a knowledge resource to lower levels and to other areas.

+ Plans and executes own work.


+ Knowledge of FDA Quality System Regulation 21 CFR-820, ISO9000 preferred.

+ Must have strong interpersonal, oral and written communication and organizational skills.

+ Experience with shipping and inventory control is highly desirable.

+ Must be able to work to tight, multiple deadlines with short lead times.

+ Able to track and report product and process characteristics.

+ Ability to analyze data, trending, etc.

+ Proficient in use and application of computer software including, Excel, Access, MS Outlook, etc.

+ Pref 2-6 years relevant work experience with a good basic knowledge of instrument support 3 + years in medical device industry, preferably hands on experience with medical instrument maintenance.

+ Good understanding of molecular diagnostics products.

+ Applicable knowledge of RMS products and instruments.

+ Working knowledge of hand tools and electronic test equipment.

+ Knowledge of Quality System Requirements QSR , In Vitro Diagnostics Directive requirements IVDD and customer service concepts.

+ Excellent inter-personal and customer relations skills.


Bachelor's Degree in electrical or electronic engineering or equivalent training with job related experience.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-04-29 Expires: 2019-06-01

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

System Support Tech

Kelly Services
Santa Clara, CA 95054

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast