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14 days old

Talent Care Advisor

Kelly Services
Baton Rouge, LA 70806
The **Talent Advisor** is front line support for talent, ensuring excellence in delivery for a portfolio of existing Education Clients. This role will manage and execute strategies to drive employee engagement, development, and performance. The Talent Advisor is responsible for employee relations, continuing education, training, and payroll/compliance requirements. This position may also be responsible for training and/or coordinating training as it relates to professional development or other advance training programs.


Essential Functions:


**Talent Engagement**


+ Ensure high level of talent engagement through execution of programs that drive:

+ Redeployment/Retention actively identify new opportunities or manage work expectations to ensure talent remain active in appropriate absence management system

+ Skill Enhancement drive talent career growth, training, and development

+ Alternative certification programs

+ Recognition

+ Effective communication

+ Payroll and/or Compliance actively resolve issues to ensure Talent are paid weekly and remain active in appropriate absence management system

+ Proactively inform talent of benefits, safety policies, best practices, and updates.

+ Effectively manage all incidents and worker compensation claims and ensure resolution in a timely and professional manner.

+ Regularly solicit and share performance feedback with talent. Coach and guide as needed.

+ Collaborate with appropriate business partners on incidents.

+ Based on talent feedback and engagement scores, execute process improvement.


**Service Delivery Excellence**


+ Drive compliance to customer required processes, including but not limited to annual background screening and state requirements.

+ Partner with internal resources to provide stellar service delivery to customer portfolio.

+ As talent/customer issues arise, ensure resolution occurs in a timely manner.

+ Process talent requests and resignations in a timely manner.


Competencies:


**Embrace and practice collaboration -** Has the ability to proactively build and maintain both internal and external business relationships.


+ Works with all types of people, regardless of the work theyre performing or the level of their position.

+ Remains open to the ideas of others.

+ Effectively navigates within a matrix & metrics driven environment to accomplish goals.


**Communicate with clarity and impact:** Effectively communicates in all forms (written, spoken, listening).


+ Organizes ideas clearly and logically when speaking.

+ Crafts concise, clear messages in written formal and informal documents.

+ Develops and presents content to audiences that is impactful.

+ When listening, considers the other person most important and concentrates on the speakers message and needs.


**Act with Urgency**


Drives for results and demonstrates a commitment to Kellys success.


+ Maintains operational effectiveness and delivers the highest quality services to meet customer needs.

+ Conveys a sense of urgency and drives issues to closure. Ensures business goals are met or executed.

+ Intervenes to address obstacles to achieving results.


Requirements:


+ High School Diploma or equivalent

+ 2+ years experience in Staffing, Talent Management, Customer Service and/or related area of expertise.

+ Familiarity with Microsoft products.


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-03 Expires: 2021-10-04

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Talent Care Advisor

Kelly Services
Baton Rouge, LA 70806

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