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Tax Analyst 5

Kelly Services

Indianapolia, IN
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Tax Analyst 5

Jobid US24R3RR_BH1437577

Location: Indianapolia, IN, USA

Description Kelly Services is currently seeking **Tax Analysts (Customer Service)** for the local state government located in **Indianapolis, IN.**

The general purpose of this position is to perform a variety of auditing, control and public assistance duties relative to the preparation, payment and collection of various state taxes in an efficient and effective manner with the highest level of customer focus and accuracy.

Employee works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of the State through continuous, innovative methods to increase accuracy, efficiency and productivity in all areas of departmental operations and tax administration.

**Job Title: Tax Analyst (Customer Service)**
Location: Indianapolis, IN 46204
Type: Temporary
Length: 3 - 6 months
Start Date: 4/30/18
Schedule: 8:00 am – 4:30 pm, M - F
Pay Rate: $12.50 per hour


+ Provides customer service to taxpayers in person, by telephone or in writing, (correspondence, e-mail and INTax Mail Center) advising, instructing and furnishing information pertaining to the various tax types (sales, withholding, income, county innkeepers, food and beverage, motor vehicle, corporation and special taxes) administered and collected by the State Revenue Department
+ Interprets and applies State and Federal tax laws, rules and regulations in identifying and resolving technical tax problems
+ Completes desk examinations on various Department of Revenue tax returns
+ Performs account and financial maintenance which may result in creating and/or canceling liabilities, transferring payments, establishing payment arrangements, set and release holds on liabilities, and contacts taxpayers concerning errors, delinquencies or overpayments in RPS and other related systems
+ Verifies payments, credits and deductions claimed on various tax returns in RPS and other related systems
+ Computes and issues refunds or billings due to underpayment or nonpayment of taxes in RPS and other related systems
+ Compares State information in RPS and other related systems to assure accuracy of the State return
+ Computes and assess penalty and interest due on delinquent taxes and/or registration in RPS and other related systems
+ Completes refund tracer request in RPS
+ Quietus erroneous refund checks in RPS
+ Processes payments in RPS and other related systems for a variety of tax types, electronically utilizing the E-Pay system or through incoming mail
+ Reviews and post suspended tax returns for various tax types to allow or disallow refund requests in RPS
+ Reviews and releases processing review items to allow or disallow refund requests in RPS
+ Serves as a liaison between Department of Revenue and other state agencies answering technical sales tax questions and state refund offsets
+ Performs related duties as assigned

+ Ability to provide non-technical and technical customer service in person, in writing or by telephone
+ Ability to communicate both orally and in writing using correct grammar, spelling and punctuation
+ Ability to apply and understand ethics and confidentiality laws
+ Ability to discuss and settle tax matters in a tactful and responsive manner with taxpayers
+ Ability to analyze and problem solve using various resources

**If interested in the position please send a follow up email with your resume to for further consideration.**

**Thank you for your time and we look forward to working with you!**

**Why Kelly** **®** **?**

With Kelly, accounting and finance professionals like you will have access to some of the world’smost respected companies—providing you with challenging, high-visibility projects that can transformyour career. We work with 95 of the Fortune 100™ companies, and more than 3,000 finance and accountinghiring managers rely on us each year to access the best temporary and full-time talent: people likeyou.

Let us help advance your career today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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