22 days old

Technical Applications Specialist/Technical Writer

Kelly Services
West Hills, CA 91307
Kelly is seeking a Technical Applications Specialist for our client in Transplant diagnostics in West Hills, CA. This 8-month assignment offers competitive pay.

For consideration, please send your updated resume to the recruiter at and reference Job ID 3509903.

Our Client is the worldwide leader in HLA typing and antibody detection assays, and is known for its commitment to quality, service and innovation. Our Client is a pioneer in transplant diagnostics. Our Clients tests are used by transplant centers for tissue typing, primarily to determine the compatibility of donors and recipients pre-transplant, and to detect the presence of antibodies that can lead to transplant rejection.

The Technical Applications Specialist I will gain in depth technical knowledge and skills in one or more product families for our Transplant Diagnostic (TDX) business.


**The duties and responsibilities include, but are not limited to the following:**

+ Provide technical support through analysis of customer data and provide expert interpretations to customers.

+ Assist with resolving customer product performance inquiries:

+ Analyze product performance conditions and replicate end-user laboratory conditions in order to identify and isolate contributing factors to product performance failures(s).

+ Independently conduct tests and/or experiments to validate proposed solutions.

+ Maintain professional relationship with development teams for continuous self-training and provide teams with technical findings to supplement R&Ds continuous quality product improvement programs.

+ Perform regular proficiency tests to maintain and demonstrate mastery of technical skills and knowledge.

+ Perform routine instrument maintenance, equipment calibrations, manage lab supplies and reagents and maintain a clean and orderly laboratory area


+ Maintain confidentiality of sensitive laboratory data and business information. In addition he/she will ensure that safe laboratory procedures and protocols are followed at all times especially in the application of universal precautions in handling of all blood and blood byproducts

+ Able to maintain the confidentiality of sensitive business and product related information

+ Exercise good judgment, discretion, and common sense in the course of executing the required professional duties and responsibilities

+ Self-motivated and comfortable with decision making

**Contacts and Relations:**

This position interacts with several departments including product managers, project leaders, scientists, laboratory staff members, sales department teams, marketing and public relations department and management.

**Education/Training Experience:**

+ Bachelor of Science in the Biological Sciences or related field OR Masters degree in a Biological Sciences from an accredited college or university and a minimum of one (1) year of laboratory/progressive relevant experience

+ Practical bench experience in one or more of these areas: Real-Time PCR. SSP (PCR), SSO (Luminex based assay).

**Knowledge of:**

+ Microsoft Office (i.e. Word, Excel, and PowerPoint)

+ Knowledge of Basic Good Laboratory Practices (GLP) and GMP requirements

**Ability to:**

+ Exercise independent discretion and judgment in execution of his/her duties

+ Plan and organize oneself in a reliable and consistent manner

+ Communicate effectively, both orally and in writing with management, staff members and third parties (customers and channel partners)

+ Maintain high professional corporate image at all times with third parties

+ Maintain confidentiality of sensitive laboratory and business information; perform computer data entry in a conscientious manner

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-31 Expires: 2021-07-01

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Technical Applications Specialist/Technical Writer

Kelly Services
West Hills, CA 91307

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