29 days old

Technical Product Owner - Waters Empower & Laboratory Systems

Kelly Services
Durham, NC 27722
**Technical Product Owner Waters Empower & Laboratory Systems (W2, direct hire)**

**Overview:** Kelly Services is seeking a motivated, hardworking individual to join our clients team as a Technical Product Owner of their Waters Empower Data Software as well as other Laboratory Systems. This is a direct hire role for a progressive and innovative company, it can be located in either Durham, NC or Boulder, CO. All candidates must be authorized to work for any employer in the United States and not require visa sponsorship or transfer, now or in the future. Please note, resumes from 3rd parties will not be accepted.


As the Technical Product Owner for the companys Empower and Laboratory Systems, you will be responsible for meeting the business needs through these platforms. In this role, you must gain a detailed understanding for our clients business needs in their Analytical Development, Process Development and Analytical Formulation Services areas while also being current with market capabilities to meet those needs. Your primary responsibility will be to develop a strategic roadmap for Empower & Laboratory Systems based on the business articulation of strategic direction. You will champion the implementation of new releases of Empower and Laboratory Systems for the entire enterprise, each release improving capability and efficiency for the business while minimizing down time and maintaining GMP compliance. All releases must be GMP compliant and eliminate any need for future remediations.

**The Product Owner must:**

+ Be Visible Known by people outside the conventional reporting structure as the go-to person for the application they are responsible for

+ Be a Consensus-based Decision Maker They are resourceful at assembling the information and people to make decisions

+ Be a Communicator They convey information meaningfully, responsibly and with accountability

+ Be a Collaborator They can shape and contribute to the outcomes of widely distributed groups

**The duties of a Product Owner are broad including:**

+ Define expected business outcomes supported by the systems

+ Identify the criticality of system functions

+ Define and meet service level goals for operation and support

+ Prioritization of IT support and project requests

+ Represent the systems in business strategy discussions, short and long term

+ Describe and clarify business processes and terminology to help the IT organization understand the business benefits of the systems

+ Review and approve functional recommendations and requirements

+ Ensure IT is providing the appropriate level of status and explanation

+ Control and prioritize all business requests submitted to IT to ensure that limited IT resources are spending their time on high-value requests

**From a solution perspective the Product Owner must:**

+ Ensure the Systems are relevant to the environment, stakeholders and issues the organization deals with

+ Ensure the systems meet the usability requirements of users, stakeholders, customers and partners

+ Ensure the systems provide accurate information and helps render competitive differentiation, where appropriate

+ Ensure the system is compliant with all regulatory and legislative requirements

+ Drive change, organization-wide where appropriate, and ensure processes, application interrelationships and entities are seamlessly integrated with the organizations broader environment

+ Raise system effectiveness and performance by strategizing options, deciding on action, communicating decisions, and taking action

+ Design system measurement, assessment and quality improvement programs

**Breakdown of responsibilities:**

+ Empower 50%

+ New Instrument Deployment and Integration 25%

+ ELN/LIMS Data Integration from Instruments and Empower 25%


+ Bachelors degree in Computer Science, a related field or equivalent experience, with a minimum of 10 years of Product / System Owner related work. A Masters degree in computer science or information systems management is desirable.

+ Six Sigma Black Belt or other proven continuous improvement techniques are essential to this role as process understanding and process improvement will be a continual focus.

+ Must have at least 5 years of experience with Waters Empower and/or similar data software and laboratory systems.

+ Must have a thorough understanding of GMP compliance in a highly regulated environment.

+ Experience in validated environments is desirable. Interprets and applies complex technical information; knowledge of systems design and implementation in a database environment; knowledge of technical and user-related aspects of a personal computer environment.

+ Skill in creative and adaptive program planning design, implementation, maintenance, and evaluation is required.

+ Ability to apply advanced mathematical concepts such a exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

+ Must have excellent communication skills and language ability, as this role will require you to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals is required. Must be able to effectively present information and respond to questions from groups of managers, clients, regulatory representatives, and the general public.

+ Reasoning Ability is essential to this role. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Please note that this is a direct hire role and resumes from third parties will not be accepted. This role does not offer visa sponsorship or transfer, all candidates must be presently authorized to work for any employer in the US and not require future sponsorship.

Apply today for immediate consideration or send your resume directly to


**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.


Posted: 2019-12-30 Expires: 2020-01-30

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Technical Product Owner - Waters Empower & Laboratory Systems

Kelly Services
Durham, NC 27722

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