1+ months

Technical Sales Representative - Passive Fire Protection

Kelly Services
Houston, TX 77007
Direct Hire Opportunity is available for a Technical Service Representative - Passive Fire Protection Products. The ideal candidate will be located in the Houston area, or reside in the Gulf Coast Region to support the customer base.

Office will be home-based but must be able to travel to customer sites; therefore valid driver's license and having a car is a requirement of this job.

Candidate must have PFP (Passive Fire Protection) experience to be consider for this position

The Technical Service Representative is to provide technical support and training on the use and application of company passive fire protection products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers.

**Key Accountabilities includes:**

+ Provide total technical support to customers.

+ Analyzes product-related issues, including on-site analysis and actuations.

+ Communicates with RS Lab and/or Quality Control department to establish corrective actions.

+ Manage complex customer complaints.

+ Gather customer needs and requirements in cooperation with Sales & Marketing organization to help build the customer strategy plans.

+ Actively participate in key phases of the sales process to prospects.

+ Proactively prevent and solve problems of a technical nature occurring at existing customers.

+ Attend the testing process as well as the implementation of new products and technologies.

+ Develop and maintains relationships with customer technical staff, in order to keep and to extend the business.

+ Use reporting tools as CRM, up-dates the key customers databases with valid, accurate and complete information (visits reports, action reports, cases, regulatory requests)

+ Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market.

+ Monitor competitive activities at customers facilities.

+ Promote the positive company reputation and develops long-term relations with customers.

+ Hold and defend the values of the company.

+ Practice all the applicable corporate as well as site policies/procedures with regard to personal behavior / HSE standards and acts in compliance with all their regulations

**Qualifications include:**

+ BS Degree in chemical engineering, chemistry or related field.

+ Knowledge & Work Experience Paints & Coatings industry specific to PFP (epoxy intumescent coatings), any B2B industry environment, customer / segment profiling, 5 years of work experience in technical services and support.

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **Science & Clinical?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the worlds most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goalsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-07-15 Expires: 2022-09-12

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Technical Sales Representative - Passive Fire Protection

Kelly Services
Houston, TX 77007

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