1+ months

Technical Service Specialist

Kelly Services
Beaumont, TX 77702
**Technical Service Specialist-Beaumont, TX**

Kelly Science & Clinical is seeking a Technical Service Specialist for one of our clients in Beaumont ,TX.

This individual will report to and receive assignments, instructions and direction from the Technical Services Manager and/or appointed designee.

Responsibilities include answering phones and emails, communicating with customers to provide scientific support assistance, troubleshoot software and procedural problems, assist with interpretation of results for a broad spectrum of electrophoresis, POC and coagulation assays. Observes and follows all safety rules and procedures, including wearing required PPE. Performs various other duties and activities as directed by the Technical Services Manager and/or appointed designee.

**Essential Job Functions and Requirements**

+ Answer phones and emails

+ Communicate with customers to provide scientific support

+ Troubleshoot software and procedural problems

+ Assist with interpretation of results for a broad spectrum of electrophoresis, POC and coagulation assays

+ Perform functional testing and apply scientific method in problem solving, laboratory investigations, product complaints and troubleshooting of processes

+ Assist with training of customers and sales representatives

+ Document information and investigation results and maintain good record keeping as mandated by established protocols to comply with various agency regulations; and, testing of proficiency samples

**Exercises the ability to:**

+ Read and understand written job instructions.

+ Read and understand routine office correspondence.

+ Understand and comprehend verbal instructions.

+ Work as a team.

+ Commit to customer support.

+ Accurately exchange job and safety information with manager, supervisor and coworkers.

+ Accurately add, subtract, multiply and divide numbers when calculating.

+ Read information on computer monitor and written sources.

+ Repetitive hand usage.

+ Walk around building, up and down stairs and to other nearby buildings.

+ Utilize finger dexterity to use computer keyboard.

+ Utilize eye-hand coordination.

**Education/Training:** MLT (ASCP) or MT

**Experience:** Will consider MLT (ASCP) with Bachelors degree and clinical experience. IT and LIS (laboratory information systems) experience and general high comfort level with computer systems, technology and equipment interfaces are a plus.

**Job Details**

+ Job Type: Direct Hire

+ Schedule Type: Full time

+ Hours: 8:00a-5:00p (Mon-Fri)

+ Location: Beaumont, TX

+ Salary: $50-55K Dependent Upon Experience

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (


Posted: 2022-07-04 Expires: 2022-09-03

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Technical Service Specialist

Kelly Services
Beaumont, TX 77702

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