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25 days old

Technical Support

Kelly Services
Chaska, MN 55318
Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!





**Title:** Technical Support Engineer



**Location: C** haska, MN



**Duration:** 12 months **Technical Support Engineer**



**Responsibilities**




+ Provide service support, including installation, repair, modifications, and preventive maintenance for in-house instrumentation.

+ Complete documentation for all service activities.

+ Review products and distribute troubleshooting aids for field personnel.

+ Document and distribute technical information regarding resolutions to field problems, hardware and software changes, and product quality improvements.

+ Maintain and monitor modification and software upgrade status report.

+ Determine appropriate preventive maintenance procedures, parts kits, and schedules to ensure effective on-going instrument maintenance.

+ Review service manual documentation to ensure accuracy and current revision levels.

+ Provide on-site support as required to ensure quality of new instrument installations and timely resolution of escalated service events.

+ Initiate complaint inquiries with manufacturer as required by divisional standard operating procedures. Review failure trend analysis data for each product assigned. Identify failure trends and report them to management and/r manufacturer for resolution.

+ Perform in-house testing of hardware and software changes prior to distribution. Ensure that all supporting documentation is accurate and complete.





**Required Qualifications**




+ Bachelors degree in an Engineering discipline or equivalent knowledge is required.

+ Associates degree will be accepted as well.

+ Minimum of 2 years of experience in manufacturing, field service, or related industry experience, is required.

+ Excellent oral and written communication skills are essential.

+ Must have demonstrated troubleshooting and analytical problem-solving skills.





**Schedule**




+ Monday Friday

+ 10:00am 6:00pm (preferred) / 9:00 AM - 5:00 PM also available





**Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( taryn.carbone@kellyservices.com ) for immediate consideration.








**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-08-28 Expires: 2020-09-28

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Technical Support

Kelly Services
Chaska, MN 55318

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