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Technical Support Customer Service

Kelly Services

Buffalo, NY
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Technical Support Customer Service

Jobid US41ALDU_BH1427502

Location: Buffalo, NY, 14211, USA

Description **Customer Service Technical Support**

If you are tech savvy and enjoy providing excellent customer service to a variety of end users, then this is a position for you! This position is located in Buffalo NY.


-Must have customer service experience

-Must be computer literate

-Call center experience is a plus


**-** Answer high volume telephone calls in a timely manner

-Answer a wide range of technical questions and provide answers pertinent to the caller’s inquiries

-Communicate effectively via telephone in a patient and courteous manner while working in a high volume environment

-Ability to comprehend, interpret and explain, in accordance with established procedures and practices

-Ability to resolve the issue while on the phone with the caller

-Excellent Computer skills and the ability to navigate multiple applications during a single call

-Excellent oral communication skills


-1st, 2nd shifts

**You can expect**

-Access to a comprehensive employee benefits package, including health, prescription, vision, dental, life and short-term disability insurance

-Service bonus and holiday pay

-Portable 401k plans

-Recognition and incentive programs

-Access to continuing education via our company learning center

**Apply Now!**

Kelly Services specializes in providing companies around the world with professionals. We are part of Kelly Services®, a U.S.-based Fortune 500 company and a global staffing industry leader.

With more than 2,600 company-owned and operated offices in 30 countries, Kelly provides an incredible opportunity to job seekers all over the globe.

We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: at .

**_Kelly Services—Celebrating 70 Years_**

Kelly Services is an Equal Opportunity Employer

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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